Security Officer Reception Visitor Services

Allied Universal; Orlando (FL); On-site; USD 54,071,000 - 61,992,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Retirement plan and insurance

Job summary

Allied Universal, North America’s leading security and facility services company, invites you to join as a Security Officer Reception Visitor Services in Orlando, FL. You will greet clients, monitor access, issue visitor credentials, and help maintain a secure and welcoming environment at a financial institution.

Role focuses on customer service, observation of activity, and incident reporting. Requires at least a high school diploma and background checks; CPR/First Aid and Guard Card are

Qualifications

• Customer service experience is preferred.
• CPR/First Aid certification is preferred.
• A Guard Card/License is preferred.
• Be at least 18 years of age for unarmed roles; 21+ for armed roles.
• Possess a high school diploma or equivalent.
• Background check will be conducted as required by law.
• Drug screen required where permitted by law.

Responsibilities

• Provide customer service to employees, visitors, and clients at a front desk within a financial services location while following site-specific security procedures.
• Monitor access by greeting visitors, verifying IDs, issuing visitor credentials, and maintaining logs.
• Observe lobby activity, report unusual or unauthorized activity, and deter access with a professional presence.
• Respond to incidents, alarms, and emergencies calmly following established procedures.
• Communicate professionally with site personnel and leadership, and document incidents and reports.

Skills

Customer service

Security awareness

Education

High school diploma or equivalent

Guard Card/License

CPR/First Aid Certification

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Reception Visitor Services in Orlando, FL, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Front Desk Security Professional at a financial institution location, you will create a welcoming presence, monitor access, assist visitors, and communicate clearly with employees and guests. You will help support a secure environment by observing activity, reporting security-related concerns, and delivering exceptional customer service. Join Allied Universal’s caring, agile, reliable, and innovative team, where integrity and teamwork come first.

Position Type: Full Time

Pay Rate: $18.87 / Hour

Job Schedule:

• Wed 11:00 PM - 07:00 AM
• Thur 11:00 PM - 07:00 AM
• Fri 11:00 PM - 07:00 AM
• Sat 11:00 PM - 07:00 AM

What You'll Do:

• Provide customer service to employees, visitors, and clients at a front desk within a financial services location while carrying out site-specific security-related procedures and policies.
• Monitor access to the location by greeting visitors, verifying identification and/or authorization, issuing visitor credentials, and maintaining accurate visitor logs.
• Observe lobby and reception activity, report unusual or unauthorized activity, and help to deter unauthorized access through a professional presence.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, following established emergency response procedures.
• Communicate professionally with site personnel, visitors, and Allied Universal leadership while documenting incidents and completing required reports.

Minimum Requirements:

• Customer service experience is preferred.
• CPR/First Aid certification is preferred.
• A Guard Card/License is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Florida State Security Agency License No. B8500287

Allied Universal® is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.