Security Officer Reception Services Driver

Allied Universal; Springdale (AR); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Smart tools

Career growth

Benefits package

Perks program

Job summary

Allied Universal is seeking a Security Officer Reception Services Driver in Springdale, AR to welcome patients, visitors, and staff while maintaining a secure environment. This full-time role requires a valid driver’s license and strong customer service.

You will manage access, respond to security concerns, and coordinate with healthcare teams to ensure safety and smooth operations, with shift coverage in the afternoon hours.

Qualifications

• Valid driver’s license required.
• Customer service experience preferred.
• Ability to lift more than 20 lbs preferred.
• Comfort using a computer or tablet preferred.
• Be at least 18 years of age for unarmed roles; 21+ for armed roles.
• Background check as required by law.
• Drug screen required where permitted by law.
• Licensing requirements may apply by state/local law.

Responsibilities

• Provide customer service to patients, families, visitors, and staff, following site policies and emergency procedures.
• Staff a front desk or reception area, greet visitors, and verify access requirements professionally.
• Monitor entry activity, verify visitor credentials, maintain records, report unusual activity.
• Respond to incidents calmly and follow facility procedures, notifying leadership as needed.
• Coordinate with clinical staff and facilities personnel to support a welcoming environment.

Skills

Customer service

Access control

Communication

Incident response

Computer use

Education

High school diploma or equivalent

Tools

Tablet/computer literacy

Visitor management system

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Reception Services Driver in Springdale, AR, you will serve and safeguard clients in a range of industries such as Healthcare, and more. As a Front Desk Security Professional in a healthcare location, you will welcome patients, visitors, and staff while supporting a professional, secure environment. You will manage access, respond to security-related concerns, communicate clearly, and provide exceptional customer service. This driving position requires a valid driver’s license. Join Allied Universal’s agile, reliable, and innovative team, where a caring culture, teamwork, and integrity put people first.

Position Type: Full Time

Pay Rate: $19.06 / Hour

Job Schedule

DayTimeMon02:00 PM - 10:00 PMTue02:00 PM - 10:00 PMWed02:00 PM - 10:00 PMThur02:00 PM - 10:00 PMFri02:00 PM - 10:00 PM

What You’ll Do

• Provide customer service to patients, families, visitors, and staff by carrying out security-related procedures, site-specific policies, and emergency response activities when appropriate.
• Staff a front desk or reception area, greet visitors, provide directions, and communicate applicable visitor access requirements in a professional and compassionate manner.
• Monitor entry activity, verify visitor credentials as required, maintain visitor records, and report unusual activity or access concerns to appropriate personnel.
• Respond to incidents and critical situations in a calm, problem-solving manner, following healthcare facility procedures and notifying emergency contacts and/or site leadership as needed.
• Support a welcoming healthcare environment by answering phones, assisting with general inquiries, and coordinating with clinical staff, facilities personnel, and Allied Universal leadership.

Minimum Requirements

• A valid driver’s license is required in accordance with Allied Universal driver policy requirements.
• Customer service experience is preferred.
• Ability to lift more than 20 lbs is preferred.
• Comfort using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1724470