Security Officer - Per Diem

Mass General Brigham Incorporated; Boston (MA); Hybrid; USD 32.000 - 46.000; Teilzeit

Zusammenfassung

Mass General Brigham invites applications for a Per Diem Security Officer role at Massachusetts Eye and Ear Infirmary in Boston. The position is onsite with day shifts, requiring vigilance, incident reporting, and calm handling of emergencies. Prior hospital security or customer service experience is preferred.

The role emphasizes de‑escalation, teamwork, and strong writing. A Class D license and a bachelor's degree are preferred qualifications, with competitive hourly pay.

Qualifikationen

• Bachelor's degree in Criminal Justice preferred.
• 3–5 years experience in hospital security, police, EMS, or customer service.
• State Driver's License (Class D) required.

Aufgaben

• Investigate complaints and potential criminal conduct; restrain if necessary.
• Patrol assigned areas and report unsafe conditions or misconduct.
• Prepare written incident reports and maintain logs.
• Operate dispatch and security systems; respond to emergencies.

Kenntnisse

Interpersonal communication

De-escalation

Teamwork

Multitasking

Problem solving

Writing skills

Computer skills

Ausbildung

Bachelor's degree in Criminal Justice (preferred)

Class D Driver's License

Jobbeschreibung

## Security Officer - Per DiemApply: Onsite: Boston-MA: Part time: Posted Today: RQ4076083Site: Massachusetts Eye and Ear InfirmaryMass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.**Job Summary**Per Diem - Days at Massachusetts Eye and Ear Infirmary Provides a safe and secure environment for hospital patients, visitors, and employees by enforcing hospital security regulations and by continuously watching for and reporting potential safety hazards and unusual occurrences in a timely manner through patrol of assigned areas.**Qualifications**Investigate complaints or potential criminal conduct; assist in restraining patients as necessary; provide protective services. Possesses and exhibits excellent customer service skills. If applicable, responsible for the arrest of criminal suspects under the authority of State Special Police license.Patrols assigned areas, giving particular attention to those areas where security problems have occurred. -Identifies unsafe conditions and improperly secured areas/property to help prevent theft, injuries or damages to Hospital property, patients, visitors and employees. -Maintains strict confidentiality standards at all times. -Investigates thefts, shortages, and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents; notifies appropriate law enforcement agencies of potential/real civil or criminal misconduct and detains suspicious individuals as appropriate; when authorized, will make arrests as appropriate; participates in subsequent court proceedings as required. -Prepares and submits written reports in a complete and accurate manner; makes notations in the log of all incidents; keeps the Supervisor informed at all times. -Maintains accountability for valuables/property and forms of evidence coming into the incumbent's custody; ensures safekeeping; maintains documentation. -Performs as Dispatcher utilizing “state-of-the-art” integrated security systems; radio dispatches personnel to respond to occurrences and phone calls for assistance; provides and maintains documentation. -Participates in assistance with workplace and domestic victims; responds to medical emergencies; when authorized, assists in the restraint of patients; involved in the protection of dignitaries; controls pedestrian and vehicular traffic. -Voluntary participation in various departmental committees, task forces, and teams.Education Bachelor's Degree Criminal Justice preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Class D Passenger Vehicle Driver's License [State License] Experience Experience in hospital, security/police, emergency medical or customer services 3-5 years preferred Knowledge, Skills and Abilities - Strong interpersonal communication and customer service skills. Recognize, acknowledge, respect, and effectively interact with all people, establish positive relationships, and gain the trust and respect of others. - Ability to deal with and effectively de-escalate anxious/stressed people and manage aggression. - Works effectively both independently and in teams. Able to multitask. - Strong problem-solving skills. - Critical and analytical thinking, good judgment, prioritization, industriousness, and creative solutions for positive outcomes. - Customer service skills: accessible, energetic, concerned, empathetic, positive attitude, collaborative, and flexible. - Displays a positive image, tact, and diplomacy, actively listens, and articulates effectively. - Demonstrates the understanding of community policing, risk analysis, and crime prevention concepts and practices. - Strong writing skills to provide and maintain documentation to support data. - Intermediate computer skills: typing and use of database software.**Additional Job Details (if applicable)****Remote Type**Onsite**Work Location**243-245 Charles Street**Scheduled Weekly Hours**0**Employee Type**Per Diem**Work Shift**Day (United States of America)**Pay Range**$23.34 - $33.37/Hourly**Grade**5At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.**EEO Statement:**5110 Massachusetts Eye and Ear Infirmary is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.