Security Officer Patrol Monitoring

Allied Universal; Worcester (MA); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal, North America’s leading security and facility services company, invites you to join a team in Worcester, MA as a Security Officer Patrol Monitoring. You will provide customer service, perform patrols, monitor access, and respond to incidents with integrity.

As an Unarmed Patrol Officer, you will help deter incidents, maintain a visible presence, and support a welcoming environment for employees and visitors at a dynamic location. This full-time role offers growth and benefits.

Qualifications

• Provide customer service to clients, employees, visitors, and contractors per site procedures.
• Conduct regular and random patrols of facilities to deter unauthorized activity.
• Monitor access points and verify credentials per site rules.
• Respond to incidents calmly and escalate per protocol.
• Document observations and communicate with leadership.

Responsibilities

• Provide customer service to clients, employees, visitors, and contractors by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities.
• Conduct regular and random patrols of telecommunications and media operations areas, office spaces, parking areas, and the surrounding perimeter to help deter unauthorized activity.
• Monitor access points and visitor activity in accordance with site-specific procedures; verify credentials and direct individuals to appropriate locations.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, escalating concerns according to established protocols.
• Document patrol observations, incidents, and unusual conditions accurately and communicate relevant information to Allied Universal leadership and site contacts.

Skills

Customer service

Patrol operations

Access control

Incident response

Patrol documentation

Education

High school diploma

Job description

Allied Universal, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Patrol Monitoring in Worcester, MA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As an Unarmed Patrol Officer at a dynamic technology, media, and telecommunications location, you will conduct routine patrols, maintain a visible presence to help deter incidents, and support a welcoming environment for employees and visitors. You will provide exceptional customer service, communicate clearly, and respond to security-related concerns with integrity. Join Allied Universal's agile, reliable team, where a caring culture and teamwork put people first.

Position Type: Full Time

Pay Rate: $20.16 / Hour

Job Schedule:

• Mon 03:30 AM - 11:30 AM
• Tue 03:30 AM - 11:30 AM
• Wed 03:30 AM - 11:30 AM
• Thur 03:30 AM - 11:30 AM
• Fri 03:30 AM - 11:30 AM

What You'll Do:

• Provide customer service to clients, employees, visitors, and contractors by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities.
• Conduct regular and random patrols of telecommunications and media operations areas, office spaces, parking areas, and the surrounding perimeter to help deter unauthorized activity.
• Monitor access points and visitor activity in accordance with site-specific procedures; verify credentials and direct individuals to appropriate locations.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, escalating concerns according to established protocols.
• Document patrol observations, incidents, and unusual conditions accurately and communicate relevant information to Allied Universal leadership and site contacts.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.