Security Officer Patrol Incident Support

Allied Universal; Council Bluffs (IA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal in Council Bluffs, IA is seeking a Security Officer Patrol Incident Support to protect client sites across manufacturing and industrial locations. You will perform unarmed patrols, observe and report conditions, and respond calmly to incidents while maintaining professional communication with employees and visitors.

This full-time role requires a high school diploma, a valid security license where required, and the ability to pass background checks and a drug screen.

Qualifications

• CPR certification preferred.
• Customer service experience preferred.
• State, county or city security license preferred.
• Comfort using a computer or tablet preferred.
• Be at least 18 years old for unarmed roles; 21+ for armed roles.
• High school diploma or equivalent required.
• Background check as a condition of employment.
• Drug screen as permitted by law.
• Licensing requirements may be required prior to employment.
• Valid driver’s license required for driving positions only (if applicable).

Responsibilities

• Provide customer service to clients, visitors, contractors, and employees by carrying out security-related procedures, site-specific policies, and emergency response activities when appropriate.
• Conduct regular and random unarmed patrols throughout construction-adjacent industrial areas, buildings, access points, parking areas, and perimeter locations to help identify unusual activity or potential hazards.
• Monitor access to the location by checking credentials, maintaining visitor and contractor logs, and reporting unauthorized entry attempts in accordance with site-specific procedures.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner; document observations and notify appropriate personnel as directed.
• Support a professional work environment by communicating clearly with site contacts and following established reporting, incident documentation, and escalation procedures.

Skills

Customer service experience

CPR certification

Computer skills

Education

High school diploma or equivalent

State/county/city security license preferred

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Patrol Incident Support in Council Bluffs, IA, you will serve and safeguard clients in a range of industries such as Manufacturing & Industrial, and more. As an Unarmed Patrol Officer with Allied Universal, you will monitor and patrol a manufacturing and industrial location, maintaining a visible presence that helps deter security-related incidents. You will conduct routine rounds, observe and report conditions, communicate professionally with employees and visitors, and support a welcoming environment. Join a caring, agile, reliable, and innovative team that puts people first, delivers through teamwork, and acts with integrity.

Position Type: Full Time

Pay Rate: $21.00 / Hour

Job Schedule:DayTimeWed05:00 AM - 01:00 PMThur05:00 AM - 01:00 PMFri05:00 AM - 01:00 PMSat05:00 AM - 01:00 PMSun05:00 AM - 01:00 PM

What You'll Do:

• Provide customer service to clients, visitors, contractors, and employees by carrying out security-related procedures, site-specific policies, and emergency response activities when appropriate.
• Conduct regular and random unarmed patrols throughout construction-adjacent industrial areas, buildings, access points, parking areas, and perimeter locations to help identify unusual activity or potential hazards.
• Monitor access to the location by checking credentials, maintaining visitor and contractor logs, and reporting unauthorized entry attempts in accordance with site-specific procedures.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner; document observations and notify appropriate personnel as directed.
• Support a professional work environment by communicating clearly with site contacts and following established reporting, incident documentation, and escalation procedures.

Minimum Requirements:

• CPR certification is preferred.
• Customer service experience is preferred.
• A state, county, or city-issued security-related license is preferred.
• Comfort using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1745077