Security Officer Patrol Driver Customer Service

Alliedbarton Security Services; Carleton (MI); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Smart tools for shifts

Career growth and training

Retirement and health benefits

Perks program discounts

Job summary

Allied Universal is seeking a Security Officer Patrol Driver Customer Service in Carleton, MI. This full-time role involves conducting patrols, monitoring access points, and providing welcoming customer service to clients, employees, and visitors at a technology/media location.

A valid driver’s license is required. The position pays $17.00 per hour with a daytime schedule and requires the ability to drive on-site shifts while maintaining security procedures and reporting.

Qualifications

• Valid driver’s license required.
• High school diploma or equivalent.
• Background check and drug screen required.
• Customer service experience preferred.
• Access control and badge experience preferred.
• Must be 18+ (21+ for armed roles).
• Licensing requirements may apply.
• Ability to operate a computer or tablet.

Responsibilities

• Provide customer service to clients, employees, contractors, and visitors while following site-specific security procedures.
• Respond to incidents and alarms in a calm, professional manner.
• Conduct regular/unarmed patrols of buildings, parking areas, and perimeters.
• Monitor access points and verify credentials as directed by procedures.
• Complete accurate activity reports and shift communications.

Skills

Customer service

Computer literacy

Attention to detail

Education

High school diploma or equivalent

Tools

Access control badge experience

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Patrol Driver Customer Service in Carleton, MI, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As an Unarmed Patrol Officer with Allied Universal, you will support a dynamic technology, media, and telecommunications location by conducting routine patrols, monitoring access points, and remaining visible to help deter security-related incidents. This driving position requires a valid driver’s license. You will provide welcoming customer service, communicate clearly with employees and visitors, and contribute to a caring, reliable team that acts with integrity.

Position Type: Full Time

Pay Rate: $17.00 / Hour

Job Schedule:

DayTimeMon03:00 PM - 11:00 PMTue03:00 PM - 11:00 PMWed03:00 PM - 11:00 PMThur03:00 PM - 11:00 PMFri03:00 PM - 11:00 PM

What You'll Do:

• Provide customer service to clients, employees, contractors, and visitors while carrying out site-specific security-related procedures and policies at a technology, media, and telecommunications location.
• Respond to incidents, alarms, access concerns, and critical situations in a calm, professional, problem-solving manner, following established emergency response activities when appropriate.
• Conduct regular and random unarmed patrols of buildings, offices, parking areas, and perimeter locations to identify and report unusual activity, hazards, and maintenance concerns.
• Monitor access points and visitor activity, verify credentials as directed by site procedures, and help to deter unauthorized entry.
• Complete accurate activity reports, incident documentation, and shift communications in accordance with Allied Universal and client requirements.

Minimum Requirements:

• A valid driver’s license is required in accordance with Allied Universal driver policy requirements.
• Comfortable using a computer or tablet is preferred.
• CPR and First Aid experience is preferred.
• Customer service experience is preferred.
• Access control and badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.