Security Officer Patrol Driver Customer Service

Allied Universal; Carleton (MI); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Smart Tools: exclusive shift viewing &

Career Growth: paid training

Financial & Health Benefits

Perks Program discounts

Job summary

Allied Universal is seeking a Security Officer Patrol Driver Customer Service in Carleton, MI to protect client sites and support a technology, media, and telecommunications location. The role emphasizes visible patrols, customer service, incident response, and adherence to security procedures.

The position is full-time with a $17.00 per hour pay rate and a schedule Mon–Fri from 3:00 PM to 11:00 PM, requiring a valid driver’s license and strong communication skills.

Qualifications

• Requires valid driver’s license per policy.
• Comfort using a computer or tablet preferred.
• CPR and First Aid experience preferred.
• Customer service experience preferred.
• Access control and badge experience preferred.

Responsibilities

• Provide customer service to clients, employees, contractors, and visitors while following site security procedures.
• Respond to incidents, alarms, access concerns, and emergencies calmly and professionally.
• Conduct regular and random unarmed patrols of buildings, parking areas, and perimeter locations; report hazards.
• Monitor access points and verify visitor credentials per site procedures; deter unauthorized entry.
• Complete accurate activity reports, incident documentation, and shift communications per requirements.

Skills

Driver's license

Computer literacy

CPR & First Aid

Customer service

Access control

Education

High school diploma or equivalent

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Patrol Driver Customer Service in Carleton, MI, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As an Unarmed Patrol Officer with Allied Universal, you will support a dynamic technology, media, and telecommunications location by conducting routine patrols, monitoring access points, and remaining visible to help deter security-related incidents. This driving position requires a valid driver’s license. You will provide welcoming customer service, communicate clearly with employees and visitors, and contribute to a caring, reliable team that acts with integrity.

Position Type:

Full Time

Pay Rate:

$17.00 / Hour

Job Schedule:

• Mon 03:00 PM - 11:00 PM
• Tue 03:00 PM - 11:00 PM
• Wed 03:00 PM - 11:00 PM
• Thur 03:00 PM - 11:00 PM
• Fri 03:00 PM - 11:00 PM

What You'll Do:

• Provide customer service to clients, employees, contractors, and visitors while carrying out site-specific security-related procedures and policies at a technology, media, and telecommunications location.
• Respond to incidents, alarms, access concerns, and critical situations in a calm, professional, problem-solving manner, following established emergency response activities when appropriate.
• Conduct regular and random unarmed patrols of buildings, offices, parking areas, and perimeter locations to identify and report unusual activity, hazards, and maintenance concerns.
• Monitor access points and visitor activity, verify credentials as directed by site procedures, and help to deter unauthorized entry.
• Complete accurate activity reports, incident documentation, and shift communications in accordance with Allied Universal and client requirements.

Minimum Requirements:

• A valid driver’s license is required in accordance with Allied Universal driver policy requirements.
• Comfortable using a computer or tablet is preferred.
• CPR and First Aid experience is preferred.
• Customer service experience is preferred.
• Access control and badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com