Security Officer: Patrol & Customer Service at Financial Site

Allied Universal; Pittsburgh (Allegheny County); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Retirement savings plan

Medical, dental, vision, basic life & 

AD&D and disability insurance

Discounts through Perks Program

Job summary

Allied Universal is hiring a Security Officer Full Time Patrol Documentation in Pittsburgh, PA. You will protect clients across financial institutions, monitor access points, respond to incidents, and perform regular patrols while delivering professional customer service.

The role emphasizes adherence to site policies, detailed reporting, and collaboration with leadership. A background check and drug screen are required where permitted by law.

Qualifications

• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• A high school diploma or equivalent is required.

Responsibilities

• Provide exceptional customer service to employees, visitors, and vendors while carrying out site-specific security-related procedures and access-control requirements at a financial institution location.
• Monitor access points, verify credentials, maintain visitor records, and report unauthorized access or unusual activity.
• Respond to incidents, alarms, and critical situations in a calm, professional, problem-solving manner following escalation procedures.
• Conduct regular and random unarmed patrols of interior/exterior areas to deter unauthorized activity and identify concerns.
• Prepare clear activity and incident reports, maintain logs, and communicate observations to site contacts and Allied Universal leadership.

Skills

Customer service

Computer literacy

Age requirement

Education

High school diploma or equivalent

Job description

Allied Universal is hiring a Security Officer Full Time Patrol Documentation in Pittsburgh, PA. You will protect clients across financial institutions, monitor access points, respond to incidents, and perform regular patrols while delivering professional customer service.

The role emphasizes adherence to site policies, detailed reporting, and collaboration with leadership. A background check and drug screen are required where permitted by law.