Security Officer Patrol Customer Assistance

Allied Universal; Seattle (WA); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Health insurance

401k plan

Holiday pay

Vacation days

Job summary

Allied Universal in Seattle, WA seeks a Security Officer Patrol Customer Assistance to safeguard clients in a retail café setting. The role involves patrolling, monitoring entrances, and maintaining a welcoming environment for customers and staff.

You will document activities and respond to security concerns, contributing to a dependable, people-first culture. This full-time position requires a high school diploma or equivalent, with CPR/First Aid preferred, and relies on teamwork, integrity,

Qualifications

• Customer service experience is preferred.
• Access control and badge experience is preferred.
• Experience in a driving post is preferred.
• Comfort using a computer or tablet is preferred.
• CPR and First Aid certification is preferred.

Responsibilities

• Provide customer service to clients, customers, and visitors by carrying out security-related procedures, site-specific policies, and emergency response activities when appropriate.
• Respond to incidents, customer concerns, and critical situations in a calm, professional, problem-solving manner.
• Conduct regular and random patrols throughout the retail café location, including customer areas, entrances, exterior areas, and perimeter.
• Monitor access points and observe activity to help deter unauthorized entry, theft, and other security-related concerns.
• Document incidents, observations, and security-related activities according to site-specific procedures and Allied Universal reporting requirements.

Skills

Customer service

Access control

Driving post experience

Computer usage

CPR/First Aid

Education

High school diploma or equivalent

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Patrol Customer Assistance in Seattle, WA, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As an unarmed Security Officer at a retail location, you will conduct routine patrols, maintain a visible presence to help deter incidents, monitor access points, and support a welcoming environment for customers and staff. You will communicate professionally, respond to security-related concerns, and use technology to document activity. At Allied Universal, you will deliver reliable service through teamwork, integrity, innovation, and a caring culture that puts people first.

Position Type: Full Time

Pay Rate: $23.74 / Hour

Job Schedule:DayTimeMon02:00 PM - 10:00 PMTue02:00 PM - 10:00 PMWed02:00 PM - 10:00 PMThur02:00 PM - 10:00 PMSun02:00 PM - 10:00 PM

What You'll Do:

• Provide customer service to clients, customers, and visitors by carrying out security-related procedures, site-specific policies, and emergency response activities when appropriate.
• Respond to incidents, customer concerns, and critical situations in a calm, professional, problem-solving manner.
• Conduct regular and random patrols throughout the retail café location, including customer areas, entrances, exterior areas, and perimeter.
• Monitor access points and observe activity to help deter unauthorized entry, theft, and other security-related concerns.
• Document incidents, observations, and security-related activities according to site-specific procedures and Allied Universal reporting requirements.

Minimum Requirements:

• Customer service experience is preferred.
• Access control and badge experience is preferred.
• Experience working in a primarily driving post is preferred.
• Comfort using a computer or tablet is preferred.
• CPR and First Aid certification is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

BENEFITS:

• Health insurance and 401k plans.
• Schedules that fit with your personal life goals
• Seven holidays annually paid at time and a half, if worked
• 40 hours of vacation after one year of employment; unused vacation is only paid out where required by law

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

Requisition ID

2026-1723606