Security Officer Patrol Concierge

Allied Universal; San Jose (CA); On-site; USD 40,600 - 55,020; Full time

Benefits offered by this job

Smart Tools access

Career growth

Benefits package

Perks program discounts

Job summary

Allied Universal is seeking a Security Officer Patrol Concierge in San Jose, CA to monitor residential locations and provide exceptional customer service while maintaining safety. The role involves visible patrols, access control, and quick incident response.

Shifts are evenings/nights in a full-time schedule, with a pay rate of $23.00 per hour. The position emphasizes integrity, teamwork, and community impact as part of Allied Universal’s security team.

Qualifications

• Customer service experience is preferred.
• Strong communication with residents, guests and staff.

Responsibilities

• Provide customer service to residents, guests, and staff by carrying out security procedures and policies.
• Respond to incidents and report details according to site expectations.
• Conduct regular patrols of buildings, common areas, parking areas and perimeters.
• Monitor access points and communicate with residents, visitors, and management regarding security concerns.
• Document daily activities and report hazards or suspicious behavior.

Skills

Customer service

Communication

Observation

Education

High School Diploma or equivalent

Tools

Alarm panel experience

Access control systems

Badge experience

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Patrol Concierge in San Jose, CA, you will serve and safeguard clients in a range of industries such as Residential, and more. Join Allied Universal as an Unarmed Patrol Officer at a residential location, where you will monitor and patrol assigned areas, remain visible to help deter security-related incidents, and support residents, guests, and staff with outstanding customer service and communication. In this role, you will be part of a caring, agile, and reliable team that values integrity, innovation, and teamwork while making a meaningful impact each day.

Position Type: Full Time

Pay Rate: $23.00 / Hour

Job Schedule

Wednesday: 09:30 PM – 06:00 AM

Thursday: 09:30 PM – 06:00 AM

Friday: 09:30 PM – 06:00 AM

Saturday: 09:30 PM – 06:00 AM

What You’ll Do:

• Provide customer service to residents, guests, and/or staff by carrying out security-related procedures, property policies, and when appropriate, emergency response activities.
• Respond to incidents, disturbances, and/or maintenance-related concerns in a calm, problem‑solving manner, and report relevant details according to site expectations.
• Conduct regular and random patrols throughout residential buildings, common areas, parking areas, and perimeter locations to deter unwanted activity and observe unusual conditions.
• Monitor access points and community amenities, check for policy violations, and communicate with residents, visitors, and/or management regarding security-related concerns.
• Support a professional living environment by documenting daily activities, assisting with routine requests, and reporting hazards, suspicious behavior, and/or unauthorized persons.

Minimum Requirements:

• A guard card or license is preferred.
• CPR and First Aid certification is preferred.
• Alarm panel experience is preferred.
• Customer service experience is preferred.
• Access control and badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.