Security Officer (part-time)/Potomac

Aurora-Mental-Health-; Aurora (CO); On-site; USD 27,000 - 39,000; Part time

Benefits offered by this job

Health insurance

Dental and vision

403(b) retirement plan

Paid vacation and sick pay

Holiday pay

Employee Assistance Program

Job summary

Aurora Mental Health & Recovery (AMHR) is hiring a Part-time/Weekend Safety Support Professional to join our Safety and Security Team. This on-site role focuses on safeguarding clients and staff, responding to escalations, and supporting a therapeutic environment across facilities.

You will monitor access, conduct safety drills, document incidents, and engage with clients in a trauma-informed manner. Prior security experience in healthcare is preferred; high school diploma required.

Qualifications

• High school diploma or equivalent required; a bachelor’s degree is preferred.
• Experience in security/safety roles, healthcare or behavioral health settings preferred.
• Ability to de-escalate and manage crises in a fast-paced environment.
• Strong communication with clients, staff, and external agencies.

Responsibilities

• Protect staff, clients, and AMHR property by maintaining a safe environment.
• Identify safety concerns, investigate disturbances and address them appropriately.
• Report safety issues verbally and in written form with clear documentation.
• Provide first-line response to escalated clients and incidents.
• De-escalate and use appropriate physical management techniques when needed.
• Monitor access points, patrol buildings and perimeters, and operate alarm/video systems.
• Participate in safety drills and multidisciplinary meetings as requested.
• Deliver excellent customer service aligned with AMHR values.

Skills

De-escalation techniques

High stress management

Situational awareness

Critical thinking

Verbal communication

Interpersonal skills

Independent judgment

Report writing

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

Alarm systems

Video cameras

Job description

Aurora Mental Health & Recovery (AMHR) is seeking a highly skilled and dedicated Part-time/Weekend Safety Support Professional, also known as a Security Officer, to join our Safety and Security Team. This role plays a crucial part in ensuring a safe, secure, and therapeutic environment for our clients and staff across multiple facilities. As a key team member, you will provide first-line response to escalated situations, proactively identify security concerns, and support the well-being of clients enrolled in outpatient services. The ideal candidate will have a strong background in safety and security, particularly within healthcare or mental health settings, and be adept at handling high-pressure situations. A commitment to trauma-informed care, the ability to assess and respond to diverse scenarios, and strong rapport-building skills are essential for success in this role.Schedule: This part-time position averages 26 hours per week and is fully onsite/in-person. 26 HPW fully on site at Potomac. The schedule includes Saturday and Sunday, 7:00 AM–3:00 PM, plus Monday, 8:00 AM–6:00 PM.Salary for this role. The starting wage is based on experience and company equity. Paid bi-weekly.$19.29 - $28.25 per hourShift Differential Pay. The Day weekend shift differential is paid from 7 am to 3 pm on Saturdays and Sundays only; the Swing shift differential is paid from 3 pm to 11 pm; and the Overnight shift differential is paid from 11 pm - 7 amDay Weekend (Sat, Sun): $1.50/hourSwing Weekday (Mon-Thurs): $1.50/hourSwing Weekend (Fri, Sat, Sun): $2.75/hourEssential Functions:Protect AMHR staff, clients, and AMHR property by maintaining a safe and secure environment.Identify any safety or security concerns, including signs of crime or disorder, investigate disturbances, and address them accordingly.Report any safety concerns, security breaches, and unusual circumstances verbally and provide a written report.Engage with clients and staff to support healthy and therapeutic engagement, management of interpersonal conflict, and prevention of escalation and other critical incidents.Provide first-line response to escalated clients and incidents.Perform both verbal de-escalation and physical management/control techniques on individuals showing signs of emotional, verbal and/or physical aggression.Transport or provide support during transportation of escalated clients or clients in crisis.Act lawfully in direct defense of life or property.Detain criminals and evict violators.Monitor and control access at building entrances, including patrolling the buildings and perimeter.Monitor alarm systems or video cameras and operate detecting/emergency equipment if applicable.Unlock and secure buildings as directed.Greet all guests, clients, and employees in a cheerful and welcoming manner.Participate in and help facilitate safety drills across our facilities.Participate in multi-disciplinary meetings as requested.Provide excellent customer service, adhering to AMHR values and philosophy of care.Provide operational and procedural support to ensure daily operations are executed in accordance with established procedures.Demonstrate commitment to professionalism, integrity, and sound judgment in all business transactions, and provide the highest customer satisfaction.Contribute to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.Promote a safety-oriented culture.Requirements:High school diploma or equivalent is required.Bachelor’s degree or higher is preferred.1 - 3 years of experience in a security/safety role is required.Experience working in behavioral health setting or programs preferred.Prior safety/security/law enforcement/military background preferred.Knowledge of safety awareness practices and protocols.Knowledge of human behavior and de-escalation techniques.Ability to communicate with clients, co-workers, other agencies and the community.Ability to manage high stress situations routine crisis situations through de-escalation and/or physical management/safety training.Ability to carry out diverse job duties in an efficient manner and maintain flexibility in assigned tasks.Ability to train staff in safety practices and de-escalation techniques.Skilled in understanding situational awareness and recognizing potential threats.Skilled in critical thinking and problem solving.Self-starter who takes initiative in starting and completing tasks, ability to exercise independent judgment, and work productively with a minimum of supervision.Strong written, verbal communication, and interpersonal skills.Must be able to maintain confidentiality in all matters relating to clients, staff, and projects.Excellent problem solving, communication skills, and positive attitude.Must be able to lift and move up to 50 lbs. as requested.Required Vaccination and TB Test.AMHR has prioritized the health and safety of our clients and staff and requires all employees to receive an annual influenza (flu) shot and receive a negative TB test result prior to their first day of hire. Proof of both flu vaccination and a negative TB test will be required upon your first day of employment. A medical or religious exemption may be requested for the annual flu shot.Benefits:Health insurance: KaiserDental, vision, and flexible spending accounts (dependent care & health care)Company paid basic life and AD&D insuranceLong-term disability coverage*403(b) retirement plan, which provides 100% vesting immediately, and matching contributions up to 4% after one year of employmentAccrued Vacation pay up to 12 days and accrued Sick Pay up to 12 days per year, plus 1 floating holiday (hours calculated pro-rata basis based on full-time equivalency)The company observes 10 designated holidays each year. Exception: Employees working in 24/7 programs or facilities are scheduled to work their regular shifts if the holiday falls on their scheduled workday. In these cases, employees will receive their regular pay for hours worked plus holiday pay.Employee Assistance ProgramVoluntary term life insuranceShort-term disability*Eligible for benefit if working 30 hours per week or moreOur Mission, Vision and Core Values.Mission: Deeply rooted in our diverse community, we deliver state-of-the-art care and meaningful outcomes that impact emotional well-being and addiction recovery.Vision: To foster hope and healing through compassionate, quality care.Core Values: Passionate caring; Rising to the challenge; Honoring and respecting all persons; Believing in resilience; Putting clients and community first; Commitment to collaboration and teamworkWe are an Equal Opportunity Employer.Aurora Mental Health & Recovery and subsidiaries (AMHR) are dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over, race (including traits historically associated with race, such as hair texture and length, protective hairstyles), sex, sexual orientation, gender identity, gender expression, color, religion, national origin, disability, military status, genetic information, or any other status protected by applicable state or local law. We do not tolerate discrimination in any form or context, including harassment or exclusion.#LI-BG1