Security Officer Part Time Front Desk Communications

Allied Universal; Cincinnati (OH); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Smart Tools Program

Career Growth Opportunities

Financial Benefits (retirement savings

Exclusive Perks Program

Job summary

Allied Universal is seeking a part-time Front Desk Security Associate in Cincinnati. You will greet visitors at a financial institution location, verify identities, and manage access credentials. The role emphasizes professional communication, discretion, and incident response.

The position requires a high school diploma, background check, and drug screening. Minimum age is 18 for unarmed roles; 21 for armed roles, with occasional evening shifts.

Qualifications

• High school diploma or equivalent required.
• Background check and drug screen required by law.
• 18+ for unarmed roles; 21+ for armed roles.
• Licensing requirements may apply depending on state/local laws.
• Valid driver’s license required for driving positions only.

Responsibilities

• Provide exceptional front-desk customer service by greeting visitors, employees, and vendors at a financial institution location.
• Monitor facility access by verifying visitor IDs, logging visits, issuing access credentials, and directing guests per site procedures.
• Answer calls, provide information, and route inquiries while maintaining confidentiality of sensitive information.
• Observe lobby activity, report unusual conditions or security concerns, and respond calmly to incidents.
• Carry out site-specific policies, access-control procedures, and emergency response activities as appropriate.

Skills

Customer service

Access control

Badge experience

Alarm panel experience

Computer literacy

Education

High school diploma

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Pay Rate: $18.03 / Hour, Part Time

Position Type: Part Time

Pay Rate: $18.03 / Hour

Job Schedule:

• Fri03:00 PM - 11:00 PM
• Sat03:00 PM - 11:00 PM
• Sun03:00 PM - 11:00 PM

What You'll Do:

• Provide exceptional front-desk customer service by greeting visitors, employees, and vendors in a professional and courteous manner at a financial institution location.
• Monitor access to the facility by verifying visitor identification, maintaining visitor logs, issuing access credentials as authorized, and directing guests according to site-specific procedures.
• Answer incoming calls, provide general information, and route inquiries to appropriate personnel while maintaining confidentiality of sensitive information.
• Observe lobby and entry-area activity, report unusual conditions or security-related concerns, and respond to incidents and critical situations in a calm, problem-solving manner.
• Carry out site-specific policies, access-control procedures, and emergency response activities as appropriate.

Minimum Requirements:

• Experience using a computer or tablet is preferred.
• Access control and badge experience is preferred.
• Customer service experience is preferred.
• Alarm panel experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.