Security Officer Part Time Customer Service

Allied Universal; Hagerstown (MD); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Smart Tools

Career Growth

Financial Benefits

Exclusive Perks

Job summary

Allied Universal in Hagerstown, MD is hiring a Part-Time Security Officer with a focus on customer service. You will perform unarmed patrols, monitor access points, respond to incidents, and maintain a welcoming environment for employees and visitors.

The role offers flexible weekend scheduling (Saturday and Sunday shifts) and opportunities to explore additional shifts through our Claim a Shift platform. A high school diploma and background check are required.

Qualifications

• Customer service experience preferred.
• Guard card or license preferred.
• Must be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• High school diploma or equivalent.
• Background investigation required by federal, state, and local laws.
• Drug screen to the extent permitted by law.
• Licensing requirements may be required by state or local laws.
• Valid driver’s license required for driving positions only.

Responsibilities

• Provide customer service to employees, visitors, and vendors while following site procedures.
• Conduct regular unarmed patrols of production areas, warehouses, offices, parking areas, and the facility perimeter.
• Monitor access points, verify authorized entry, and document visitor activity per procedures.
• Respond to incidents, alarms, and critical situations calmly and document actions taken.
• Observe and report conditions that may affect facility operations following reporting protocols.

Skills

Customer service

Education

High school diploma or equivalent

Tools

Guard card / license

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Part Time Customer Service in Hagerstown, MD, you will serve and safeguard clients in a range of industries such as Food/Beverage, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal as an Unarmed Patrol Officer supporting a dynamic food and beverage location. You will conduct routine patrols, maintain a visible presence to help deter security-related incidents, respond to concerns, and provide outstanding customer service and communication. Bring your reliability and integrity to a collaborative team that puts people first while helping maintain a welcoming environment for employees, visitors, and operations.

Position Type: Part Time

Pay Rate: $18.50 / Hour

Job Schedule:

DayTimeSat08:00 AM - 04:00 PMSun08:00 AM - 04:00 PM

What You'll Do:

• Provide customer service to employees, visitors, and vendors while carrying out site-specific procedures and, when appropriate, emergency response activities.
• Conduct regular and random unarmed patrols of production areas, warehouses, offices, parking areas, and the facility perimeter to help identify unusual conditions and help deter unauthorized activity.
• Monitor access points, verify authorized entry, and document visitor, contractor, and delivery activity in accordance with site procedures.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, notifying appropriate personnel and documenting actions taken.
• Observe and report conditions that may affect facility operations, food production areas, or security-related procedures, following established reporting protocols.

Minimum Requirements:

• Customer service experience is preferred.
• A guard card or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.