Security Officer Part Time Access Control Customer Service

Allied Universal; Council Bluffs (IA); On-site; USD 25,000 - 28,000; Part time

Benefits offered by this job

Smart Tools

Career Growth

Financial Benefits

Exclusive Perks

Job summary

Allied Universal is seeking a Part-Time Security Officer – Access Control Customer Service in Council Bluffs, IA. You will manage entry points, verify access, monitor visitors, and respond to security incidents while maintaining a welcoming environment.

The role emphasizes customer service, safety procedures, and the ability to work a set weekend schedule. A guard card/license and high school diploma are preferred, with background checks and drug screening required.

Qualifications

• Guard card or license is preferred.
• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to employees, visitors, contractors, and delivery personnel while carrying out site-specific security-related procedures, access-control policies, and emergency response activities as appropriate.
• Monitor and control access to the food and beverage production location by verifying credentials, maintaining visitor and contractor logs, and following established entry and exit procedures.
• Screen incoming personnel, vehicles, and deliveries in accordance with site requirements; report access concerns, prohibited items, or unusual activity to site leadership.
• Respond to incidents and critical situations in a calm, problem-solving manner, documenting observations and communicating with appropriate personnel.
• Conduct regular and random patrols of entry points, parking areas, production-adjacent exterior areas, and the business perimeter to help to deter unauthorized access.

Skills

Customer service

Computer literacy

Age 18+ for unarmed roles

Education

High school diploma or equivalent

Tools

Guard card/license

Background check

Job description

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Part Time Access Control Customer Service in Council Bluffs, IA, you will serve and safeguard clients in a range of industries such as Food/Beverage, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As an Access Control Officer at a food and beverage location, you will help manage entry points, verify authorized access, monitor visitor and employee activity, and respond to security-related concerns. Your visible presence and professional communication will help deter incidents while supporting a welcoming environment. Join Allied Universal to deliver reliable service through teamwork, integrity, and a people-first culture.

Position Type: Part Time

Pay Rate: $18.90 / Hour

Job Schedule:

• Sat 10:00 AM - 10:00 PM
• Sun 10:00 AM - 10:00 PM

What You'll Do:

• Provide customer service to employees, visitors, contractors, and delivery personnel while carrying out site-specific security-related procedures, access-control policies, and emergency response activities as appropriate.
• Monitor and control access to the food and beverage production location by verifying credentials, maintaining visitor and contractor logs, and following established entry and exit procedures.
• Screen incoming personnel, vehicles, and deliveries in accordance with site requirements; report access concerns, prohibited items, or unusual activity to site leadership.
• Respond to incidents and critical situations in a calm, problem-solving manner, documenting observations and communicating with appropriate personnel.
• Conduct regular and random patrols of entry points, parking areas, production-adjacent exterior areas, and the business perimeter to help to deter unauthorized access.

Minimum Requirements:

• A guard card or license is preferred.
• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.