Security Officer - Part Time

Holiday Inn Club Vacations; Orlando (FL); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in family travel seeks a dedicated Security Officer to ensure the safety and security of guests and employees. This pivotal role involves greeting guests, responding to emergencies, and maintaining a secure environment. Ideal candidates will exhibit a friendly demeanor and a strong commitment to service excellence. Join a team that values courage, caring, and creativity, and contribute to creating memorable experiences for families. If you are passionate about safety and hospitality, this is the opportunity for you!

Qualifications

• Must be at least 18 years of age with a valid driver’s license.
• Two years of hotel or retail experience with high customer contact preferred.

Responsibilities

• Greet guests warmly and provide guidance regarding the resort.
• Act as first responder to all visitor and employee accidents.
• Patrol the resort to ensure safety and security of guests.

Skills

Customer Service

First Aid Administration

Safety Protocols

Communication Skills

Problem Solving

Education

High School Diploma

Two years of hotel or retail experience

Tools

Emergency Response Procedures

Communication Devices

Job description

Orange Lake Resort
8505 W Irlo Bronson Mem Hwy
Kissimmee, FL 34747, USA

At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts and guest love. That’s why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you.

This position will be responsible for performing duties to ensure the safety and security of guests and employees, protect Holiday Inn Club Vacations and to maximize the amount of safety and security provided for guests and employees, while serving as a deterrent to crime and violations of company policy. Security Officers serve as first responders to any guest or employee injury and/or accident and play an integral role in curtailing workplace injuries. This high guest contact position requires an approachable, friendly and polished demeanor with a guest focused mindset.

MUST BE AVAILABLE TO WORK 2nd SHIFT!!

ESSENTIAL DUTIES AND TASKS

• Greet guests warmly, offer advice and guidance regarding the resort. Document all visitors entering the property and ensure all visitors or guests receive directions on how to reach their intended destinations.
• Act as first responder to all visitors, guests and employee accidents on property. Administer first aid, contact emergency services if required. Secure First Report of Injury in the case of employee injuries and assist with the drug and alcohol testing of employees when appropriate.
• Patrol the resort to ensure the safety and security of guests, employees, and assets. Take immediate and necessary steps to correct any safety hazards and cleanliness issues while responding to all hazards as outlined in the department emergency response procedures.
• Identify and engage any suspicious person(s) who may interrupt the orderly operation of the resort while limiting liability.
• Dispatch calls accordingly.

EDUCATION and/or EXPERIENCE

• Two years of hotel or retail experience with high customer contact preferred.

CERTIFICATES, LICENSES, REGISTRATIONS

• Valid driver’s license.

QUALIFICATIONS

• Must be at least 18 years of age with a valid driver’s license and minimum of 1 year of driving experience.
• Must meet company required motor vehicle policy standards.
• Have a guest focused posture and attitude.
• Be thoroughly familiar with the resort layout, activities, functions, fire and emergency disaster procedures.
• Good verbal and written communication skills.
• Ability to work under pressure.
• Initiative and drive to maintain resort and Security Services department standards.
• Must be able to use good judgment when addressing a given problem, followed by creative solutions and the initiative to complete the work.
• Strong knowledge of standard safety protocols.

This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department.