Security Officer - NCSO

Texas Children's; Houston (TX); On-site; USD 37,000 - 50,000; Full time

Job summary

Texas Children's is seeking a full-time night shift NCSO Security Officer to provide a safe, secure environment across the hospital post. You will assist staff, patients, and visitors, maintain access control, and act as a visible deterrent to crime and rule infractions.

In this role you will complete DARs and incident reports, monitor entries, respond to emergencies, and support visitor management. A valid BLS, NCSO certification, and Texas driver’s license are required with 90-day entry

Qualifications

• H.S. Diploma or GED required.
• BLS certification by the American Heart Association.
• NCSO - Noncommission Security Officer certification required within 90 days of entry.
• Texas Driver's License (TDR) required within 90 days of entry.
• Must pass a Motor Vehicle Record (MVR) check with a clean driving record.

Responsibilities

• Provides security functions at designated posts during varying hours and shifts.
• Maintains visitor and entry logs and monitors access control for hospital areas.
• Maintains sign-in logs and documents as prescribed by procedures.
• Monitors area for threats and reports hazards to security leadership.
• Completes Daily Activity Reports (DAR) and incident reports per procedures.
• Responds to emergencies and assists hospital personnel as needed.
• Trains for disaster response and visitor management functions.

Skills

Customer service

Security awareness

Emergency response

Professional demeanor

Education

High School Diploma or GED

Basic Life Support (BLS)

NCSO - Noncommission Security Officer

Texas Driver's License (TDR)

Job description

We are searching for a full-time night shift NCSO Security Officer -- someone who works well in a fast-paced setting. In this position, you will provide a safe and secure environment during the shift and within the area of the assigned post. The officer will assist the public, staff, and/or patients in all matters of safety and security. The security officer NCSO staffs a post as instructed and serves as a general security presence and visible deterrent to crime and client rule infractions; detects suspicious activities; watches for criminal acts or client rule infractions and addressed them appropriately. This position's primary function is to assist with access control and visitor management into appropriate secure areas. This position documents the access through the visitor management system at their assigned post. The Security Officer NCSO also observes and reports any issues dealing with the safety and security of their assigned post to the Security upper leader.

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Job Duties & Responsibilities

• Provides security functions at designated posts during varying hours and shifts
• Observes all persons entering and exiting the Hospital and/or assigned area of responsibility; maintains visitor and entry logs
• Ensures that the required sign-in logs and documents are properly maintained as prescribed by departmental procedures
• Monitors all carry out items and inspects them when the situation warrants
• Provides proactive customer service functions to employees and visitors of the hospital. Always maintains a professional appearance and demeanor. Carries out responsibilities in a firm but courteous manner, seeking to invoke a willing response from visitors and employees
• Provides security functions at designated post locations
• Monitors the area as assigned, observing all conditions around their post and/or floor assigned for potential threats to the safety of patients, visitors, employees, and medical staff
• Reports any hazardous conditions and suspicious activity to the Sergeant, Lieutenant or Mission Control dispatcher immediately, using radio and other means of communication according to established departmental procedures
• Completes Daily Activity Reports (DAR), Incident, and TCH Online reports as required by the hospital and departmental procedures.
• Assists in emergency situations by following the proper procedure for response
• Documents incidents as directed by security supervision
• If certified in Basic Life Support (BLS), may respond in the case of an emergency and use AED and Personal Protective Equipment
• Responds to and assists hospital personnel with patient transport, elevator prioritization and reports during fire alarms, accidents, missing child alerts, and elevator entrapments
• Trains for and responds to disaster situations in the hospital including visitor management functions, emergency lockdown, active patrol, de-escalations, security standbys, and other emergency job functions.
• Successfully completes all necessary exams for initial and ongoing certifications
• As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards.

Skills & Requirements

• H.S. Diploma or GED
• Licenses/Certifications: BLS - Cert-Basic Life Support by the American Heart Association,
• NCSO - Noncommission Security Officer by the Texas Department of Public Safety - Private Security Board, acquired within 90 days of entering the role,
• TDR - Texas Driver's License by the State of Texas, acquired within 90 days of entering the role,
• Must pass a Motor Vehicle Record (MVR) check demonstrating a clear driving record as defined by the routine driver qualifications outlined in the Texas Children's Fleet Safety Policy and Procedure by the job entry date. Must also maintain a clean driving record
• 1 year of Security, law enforcement, military, or customer service experience