Security Officer 2 - Night Shift

Baylor Scott & White Health; Temple (TX); On-site; USD 34,000 - 42,000; Full time

Job summary

Baylor Scott & White Health is seeking a Security Officer 2 to provide customer service and a safe environment for patients, visitors, medical staff, and employees at our Temple, TX facilities. You may encounter weather conditions while patrolling, detect hazards, deter crime, safeguard assets, and investigate incidents.

The role requires rotating 12-hour shifts (6PM–6AM), strong communication, and the ability to respond to emergencies.

Qualifications

• HS Diploma or GED required.
• Less than 1 year of experience in security or related field preferred.
• BLS certification required within 30 days of hire.
• Commissioned Security Officer credential within 6 months of hire.
• TX Driver's License valid or able to obtain within 90 days.

Responsibilities

• Patrols assigned areas for unauthorized persons or crime sources and maintains radio contact with base and supervisor.
• Maintains order; intervenes in disturbances calmly and professionally.
• Responds to public service calls, assists with arrests when requested, and helps with emergencies.
• Produces clear, concise reports detailing offenses, hazards, and incidents.
• Controls access to facilities by locking/unlocking doors and ensuring proper authorization.

Skills

Customer service

Interpersonal skills

Public relations

Written communication

Situational awareness

Education

HS Diploma/GED Equivalent

Tools

Handheld scanning

Email

Information security

Job description

Job Summary
The Security Officer 2 provides customer service and a safe environment for patients, visitors, medical staff, and employees. Incumbents may face bad weather while patrolling areas to detect fire or safety hazards and deter crime. Safeguards company assets and property from theft and criminal mischief. Investigates thefts, accidents, improper actions, and criminal offenses. Promotes good public and staff relations.

Job Summary
The Security Officer 2 provides customer service and a safe environment for patients, visitors, medical staff, and employees. Incumbents may face bad weather while patrolling areas to detect fire or safety hazards and deter crime. Safeguards company assets and property from theft and criminal mischief. Investigates thefts, accidents, improper actions, and criminal offenses. Promotes good public and staff relations.

Shift: Rotating, 12 hour shifts. (6PM - 6AM)
Essential Functions Of The Role

• Patrols assigned areas for unauthorized persons or crime sources. Maintains clear, appropriate, and continuous radio contact with base, shift supervisor, and other officers.
• Maintains order in the local environment. Intervenes in disturbances calmly and efficiently, guided by courtesy, rules, and regulations.
• Responds to public service calls, including criminal offenses and civil processes. Handles hospital violations or customer service requests like escorting patients, visitors, medical staff, and employees to parking areas. Provides assistance with stalled vehicles, unlocking vehicles, and parking equipment malfunctions.
• Assists Police Officers as required to maintain order; to include assisting with arrests when requested.
• Responds without hesitation and assists with all medical emergencies as required, within the scope of the officer's training and expertise.
• Maintains secure facilities by ensuring various doors are locked as required. Unlocks facilities upon receiving proper authorization.
• Produces complete, accurate, and concise reports. Includes criminal offenses, false fire alarms, safety hazards, and general information.
• Consistent with internal processes and law.
• Handles sensitive investigations and information in a professional manner, safeguarding confidential information obtained through
• investigation or from Law Enforcement authorities.
• Controls the flow of traffic at designated points of interest. Issues citations for parking violations.

Key Success Factors

• Good interpersonal and public relations skills.
• Must be able to work under stressful conditions.
• Able to balance multiple demands and respond to time constraints.
• Must have critical thinking and problem solving skills.
• Must be able to communicate thoughts clearly; both verbally and in writing.
• General computer skills include using software applications, data entry, information security, handheld scanning, and email.
• Stays current with applicable rules, regulations, policies, laws and guidelines that impact or govern the department and organization.
• Successfully completes the Texas Commission on Private Security Academy Levels II and III within three months of hire date.
• Attain and maintain a minimum passing score of 80% accuracy during firearms qualification and requalification.

Qualifications

• EDUCATION - H.S. Diploma/GED Equivalent
• EXPERIENCE - Less than 1 Year of Experience

Certifications/License/Registration

• Basic Life Support (BLS): BLS within 30 days of hire.
• Commissioned Security Officer (LSO): Commissioned Security Officer within 6 months of hire.
• Drivers License (TXDL): If moving from out of state must obtain valid TX DL within 90 days of hire.