Security Officer - Mobile Patrol Customer Care

Allied Universal; Fairfax (VA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Benefits package

Exclusive Perks

Job summary

Allied Universal is seeking a Security Officer Mobile Patrol Customer Care in Fairfax, VA. The role focuses on unarmed patrols, access control, and delivering excellent customer service to employees, visitors, and vendors.

You will monitor and report on security conditions while supporting incident response and maintaining thorough shift documentation. A valid driver’s license may be required for driving posts, and CPR/First Aid is preferred.

Qualifications

• Experience in customer service preferred.
• High attention to detail and reliable communication.
• Ability to operate computers/tablets and document incidents.

Responsibilities

• Provide customer service to employees, visitors, and vendors by following site security procedures.
• Respond to incidents, alarms, and access concerns with professional escalation as required.
• Conduct regular unarmed patrols of buildings and grounds to identify unusual conditions.
• Monitor access points and verify credentials, maintain logs and shift reports.
• Communicate hazards and security issues to site contacts and leadership.

Skills

Customer service

Driving post

Computer/tablet use

CPR/First Aid

Background in security

Education

High school diploma or equivalent

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Mobile Patrol Customer Care in FAIRFAX, VA, you will serve and safeguard clients in a range of industries such as Utilities, and more. As an Unarmed Security Officer at a utilities location, you will conduct routine vehicle patrols, monitor assigned areas, and maintain a visible presence to help deter security-related incidents. You will support access control, respond to situations, and deliver outstanding customer service and communication. Join Allied Universal's agile, reliable, and caring team, where integrity, innovation, and teamwork guide everything we do.

Position Type

Full Time

Pay Rate

Pay Rate: $18.22 / Hour

Job Schedule

DayTimeTue12:00 AM - 08:00 AMWed12:00 AM - 08:00 AMThur12:00 AM - 08:00 AMFri12:00 AM - 08:00 AM

What You'll Do

• Provide customer service to employees, visitors, contractors, and/or vendors by carrying out site-specific security-related procedures, policies, and emergency response activities at a utility operations location.
• Respond to incidents, alarms, access concerns, and critical situations in a calm, professional, problem-solving manner, following established escalation and reporting procedures.
• Conduct regular and random unarmed patrols of buildings, grounds, parking areas, perimeter areas, and utility-related infrastructure to help identify and report unusual conditions or unauthorized activity.
• Monitor access points and visitor activity, verify credentials as required, and maintain accurate security-related logs, incident reports, and shift documentation.
• Communicate observed hazards, maintenance concerns, and security-related issues to appropriate site contacts and Allied Universal leadership.

Minimum Requirements

• Access control and badge experience is preferred.
• Comfortability using a computer or tablet is preferred.
• Experience working a primarily driving post is preferred.
• CPR and First Aid certification is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.