Security Officer - Mall

Allied Universal; Irving (TX); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Smart tools to claim shifts

Career growth and training

Health and retirement benefits

Perks program discounts

Job summary

Allied Universal in Irving, TX is hiring for a Security Guard Full Time Unarmed Patrol Observation. You will patrol, deter incidents, and assist visitors and employees while upholding a courteous, safe environment.

The role focuses on customer service, clear communication, incident response, and regular patrols of retail or mall locations. A strong sense of integrity and teamwork is essential.

Pay is $20.50 per hour with a daytime schedule; benefits include health options and retirement plans.

Qualifications

• Customer service experience is preferred.
• Comfort using a computer or tablet is preferred.
• Ability to lift more than 20 pounds is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• Background investigations will be conducted as required by law.
• Drug screens may be required.
• Licensing requirements may apply depending on state/local laws.
• A valid driver’s license may be required for driving positions only.

Responsibilities

• Provide customer service to tenants, visitors, shoppers, and/or clients by carrying out security-related procedures and policies.
• Respond to incidents, disturbances, and critical situations calmly and following established protocols.
• Conduct regular and random foot and/or vehicle patrols of retail common areas, parking areas, and entrances to deter unauthorized activity.
• Monitor access points and observe activity, reporting suspicious conditions to site leadership.
• Document incidents, observations, and patrol activities accurately in required reports and logs.

Skills

Customer service

Computer use

Lifting ability

Age 18+

Education

High school diploma or equivalent

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Guard Full Time Unarmed Patrol Observation in Irving, TX, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As an Unarmed Patrol Officer at a retail or mall location, you will conduct routine patrols, maintain a visible presence to help deter incidents, and support a welcoming environment for visitors, tenants, and employees. You will provide exceptional customer service, communicate clearly, and assist with security-related concerns. Join Allied Universal’s agile, reliable team, where a caring culture, innovation, teamwork, and integrity guide every shift.

Position Type: Full Time

Pay Rate: $20.50 / Hour

Job Schedule:

DayTimeMon01:30 PM - 09:30 PMWed01:30 PM - 09:30 PMFri01:30 PM - 09:30 PMSat01:30 PM - 09:30 PMSun01:30 PM - 09:30 PM

What You'll Do:

• Provide customer service to tenants, visitors, shoppers, and/or clients by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Respond to incidents, disturbances, and critical situations in a calm, professional, problem-solving manner, following established protocols and notifying appropriate personnel.
• Conduct regular and random foot and/or vehicle patrols of retail common areas, parking areas, entrances, loading areas, and perimeter locations to help to deter unauthorized activity.
• Monitor access points and observe activity throughout the location, reporting suspicious conditions, maintenance concerns, and policy violations to site leadership.
• Document incidents, observations, and patrol activities accurately and completely in required reports and logs.

Minimum Requirements:

• Customer service experience is preferred.
• Comfort using a computer or tablet is preferred.
• Ability to lift more than 20 pounds is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.