Security Officer Lobby Access Desk

Allied Universal; Massachusetts; On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Health benefits

Perks Program discounts

Job summary

Allied Universal in Dorchester, MA is seeking a Security Officer for a full-time Access Desk role. You will protect clients, manage site entry, verify credentials, and provide courteous service while upholding security policies.

Responsibilities include monitoring access points, logging activity, reporting incidents, and coordinating with site contacts and emergency responders. Requirements: high school diploma, background check, drug screening where allowed, and a valid driver’s license if

Qualifications

• Be at least 18 years of age for unarmed roles; 21+ for armed roles.
• Possess a high school diploma or equivalent.
• Background investigations conducted per federal, state and local laws.
• Allied Universal will consider qualified applicants with criminal histories as per applicable laws.
• Drug screen required where permitted by law.
• Licensing requirements may apply per state/local laws and regulations.
• Valid driver’s license required for driving positions only.

Responsibilities

• Provide customer service to employees, contractors, visitors, and delivery personnel while carrying out site-specific access control procedures and security-related policies at a utilities location.
• Monitor access points, verify credentials and authorization, issue or retrieve visitor and contractor badges, and maintain logs and records.
• Respond to unauthorized access attempts, alarms, incidents, and critical situations following escalation procedures.
• Coordinate with site contacts and emergency responders during incidents, emergencies, and service disruptions.
• Conduct regular patrols of assigned access points, facility areas, and perimeter locations to deter unauthorized activity and report concerns.

Skills

Customer service

Access control

Communication

Safety awareness

Education

High school diploma

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Full Time Access Desk in Dorchester, MA, you will serve and safeguard clients in a range of industries such as Utilities, and more. As an Access Control Officer at a utilities location, you will help manage site entry, verify credentials, monitor access points, and report security-related concerns. You will provide outstanding customer service and clear communication while supporting a welcoming, orderly environment. Join Allied Universal, where an agile, reliable, and innovative team puts people first, delivers through teamwork, and acts with integrity.

Position Type: Full Time

Pay Rate: $22.00 / Hour

Job Schedule:

• Mon: 05:30 AM - 02:30 PM
• Tue: 05:30 AM - 02:30 PM
• Wed: 05:30 AM - 02:30 PM
• Thur: 05:30 AM - 02:30 PM

What You’ll Do:

• Provide customer service to employees, contractors, visitors, and delivery personnel while carrying out site-specific access control procedures and security-related policies at a utilities location.
• Monitor access points, verify credentials and authorization, issue or retrieve visitor and contractor badges, and maintain accurate access-related logs and records.
• Respond to unauthorized access attempts, alarms, incidents, and critical situations in a calm, professional, problem-solving manner, following established escalation procedures.
• Coordinate with site contacts and emergency responders as appropriate during access-related incidents, emergencies, and service disruptions.
• Conduct regular and random patrols of assigned access points, facility areas, and perimeter locations to help deter unauthorized activity and report observed concerns.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.