Security Officer Library Part Time Customer Service

Allied Universal; New York (NY); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Flexible Scheduling

Career Growth

Smart Tools

Benefits

Employee Perks

Job summary

Allied Universal is hiring a Security Officer – Part Time Enhanced in New York, NY. This role offers flexible, anchor shifts with options to pick up additional shifts through the scheduling platform to earn more while supporting multiple client sites.

The position emphasizes customer service, incident response, and patrols. A minimum high school diploma is required, with background checks and possible licensing as needed by state law.

Qualifications

• Candidates should have strong customer service skills and a responsive, calm demeanor.
• Ability to follow site-specific policies and procedures in various environments.
• Open availability for part-time shifts and flexible scheduling may be required.

Responsibilities

• Provide customer service and security-related procedures at the client site.
• Respond to incidents and emergencies in a calm, problem-solving manner.
• Conduct regular and random patrols around the business and perimeter, with variations by site.

Skills

Customer service

Education

High school diploma or equivalent

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Life doesn’t always follow a fixed schedule. That’s why we created the Security Officer – Part Time Enhanced position: a flexible, dependable option for individuals looking to supplement their income, gain hands‑on experience, or work toward a full‑time career with the industry leader.

As a Security Officer Part Time Customer Service in New York, NY, this role is designed to provide reliable, consistent hours at an assigned site with the flexibility for you to earn more by picking‑up additional shifts when it works for you.

Pay Rate: $17.00 / Hour

Job Schedule:

• Wed 10:15 AM - 05:15 PM
• Thu 10:15 AM - 05:15 PM
• Sun 10:15 AM - 05:15 PM

How This Role Works:

• Fixed-Shift Commitment (“Anchor Shifts”): You will be hired for a designated site and weekly shift that serves as your reliable base schedule. This assignment requires a six (6) month commitment.
• Earn More, Claim‑A‑Shift Program: In addition to your fixed shift, you may pick‑up extra shifts through our scheduling platform, allowing you to increase earnings and gain experience across multiple sites. Work part‑time hours this week and full‑time the next. It’s all up to you.

This role is ideal for candidates seeking part‑time employment with flexibility, income stability, and opportunities to build‑up to a full‑time schedule of up to 40 hours per week; always with the option to scale back when needed.

Responsibilities:

• Provide customer service to our clients by carrying out security‑related procedures, site‑specific policies and, when appropriate, emergency response activities.
• Respond to incidents and critical situations in a calm, problem‑solving manner.
• Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by client site.

Minimum Requirements:

• A guard card is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full‑time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real‑time shift visibility and claiming.
• Benefits: Medical, dental, vision, basic life, AD&D, retirement plans, and disability insurance; seven holidays annually paid at time and a half, if worked; 40 hours of vacation after one year of employment at eligible work assignments (unused vacation is only paid out where required by law).
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

Licensed by the New York State Department of State

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.