Security Officer - Incident Response

Alliedbarton Security Services; Phoenix (AZ); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Benefits (health, retirement)

Perks Program

Job summary

Allied Universal, North America’s leading security and facility services company, is hiring a Security Officer - Incident Response in Phoenix, AZ. The role focuses on protecting patients, visitors, and staff within a healthcare setting while delivering exceptional customer service.

As a full-time position, you’ll monitor, respond, and report on security incidents, supporting a safe and welcoming environment across shifts.

Qualifications

• Minimum 1 year of security-related experience.
• Comfortable using a computer or tablet is preferred.
• Guard Card/License is preferred.
• Be at least 18 years of age for unarmed roles; 21+ for armed roles.

Responsibilities

• Provide customer service by carrying out security procedures and site policies.
• Respond to incidents, medical emergencies, and critical situations according to site protocols.
• Conduct regular patrols of interiors, entrances, parking areas, and perimeters.
• Monitor access points and visitor activity to support controlled entry.
• Prepare clear reports of incidents and communicate to site contacts and leadership.

Skills

Customer service

Patrols

Report writing

Access control

Education

High school diploma or equivalent

Tools

Guard Card/License

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer - Incident Responsein Phoenix, AZ, you will serve and safeguard clients in a range of industries such as Healthcare, and more. As a Security Officer in a healthcare setting, you will monitor assigned areas, conduct routine patrols, and maintain a visible presence to help deter security-related incidents. You will provide exceptional customer service, communicate professionally with patients, visitors, and staff, and support a welcoming environment. Join Allied Universal, where agile, reliable, innovative teams put people first and act with integrity.

Position Type: Full Time

Pay Rate: $19.00 / Hour

Job Schedule:

DayTimeMon10:00 PM - 06:00 AMTue10:00 PM - 06:00 AMFri02:00 PM - 10:00 PMSat02:00 PM - 10:00 PMSun02:00 PM - 10:00 PM

What You'll Do:

• Provide customer service to clients by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities in a healthcare facility environment.
• Respond to incidents, medical emergencies, and critical situations in a calm, problem-solving manner, following established site protocols and notifying appropriate personnel.
• Conduct regular and random patrols of facility interiors, entrances, parking areas, and perimeter areas to help identify and report unusual activity or conditions.
• Monitor access points and visitor activity in accordance with site procedures, supporting controlled entry to restricted areas.
• Prepare clear, accurate reports of incidents, observations, and security-related activities, and communicate relevant information to site contacts and Allied Universal leadership.

Minimum Requirements:

• At least 1 year of security-related experience is required.
• Comfortable using a computer or tablet is preferred.
• A Guard Card/License is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.