Security Officer II - Safety & Guest Experience

Denver Zoo; Denver (CO); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Competitive benefits

Medical, Vision & Dental

403(b) Retirement with employer match

Paid time off

Job summary

Denver Zoo Conservation Alliance (DZCA) is seeking a Security Officer (Level II) to maintain a safe environment on campus, monitor security systems, and respond to emergencies. The role emphasizes guest safety, incident documentation, and collaboration with staff to support conservation and guest engagement.

Shifts include days with seasonal overtime; weekend and holiday work required. Candidates must be 21+, hold a valid license, and be capable of lifting up to 50 lbs.

Qualifications

• 1–2 years of civilian or military security, safety, loss prevention, or law enforcement experience.
• Experience in a high-volume, customer-focused environment or non-profit setting is preferred.

Responsibilities

• Conduct frequent and visible patrols across the DZCA campus to identify hazards and security concerns.
• Monitor CCTV and access control systems per policy.
• Identify and report suspicious or unsafe activities and ensure access is restricted to authorized personnel.
• Respond to emergency calls and implement procedures as required.
• Record patrols, tasks, lost and found items, and work orders in an electronic system.
• Investigate incidents and document findings with concise reports.
• Maintain security equipment and perform snow/ice removal as needed.

Skills

Patrol experience

Guest interaction

Surveillance systems

MS Office

Education

High school diploma or equivalent

Tools

CCTV systems

Electronic access control

Incident documentation systems

Job description

Denver Zoo Conservation Alliance (DZCA) is seeking a Security Officer (Level II) to maintain a safe environment on campus, monitor security systems, and respond to emergencies. The role emphasizes guest safety, incident documentation, and collaboration with staff to support conservation and guest engagement.

Shifts include days with seasonal overtime; weekend and holiday work required. Candidates must be 21+, hold a valid license, and be capable of lifting up to 50 lbs.