Security Officer II (Crest Foods)

Goodwill Central Oklahoma; Oklahoma City (OK); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Security Officer II to join their team. This role is crucial in maintaining a safe environment while providing exceptional customer service. You will be responsible for monitoring the premises, assisting with security operations, and ensuring the safety of both employees and customers. Your vigilance and attention to detail will be key in preventing theft and responding to incidents. If you are looking for a fulfilling position where you can make a difference in your community, this opportunity is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401k Plan

RISE Program for Skill Development

Qualifications

• Valid CLEET certifications required.
• High attention to detail and excellent communication skills.

Responsibilities

• Provide exceptional customer service while maintaining security.
• Conduct foot patrols and monitor facility entrances.

Skills

Customer Service

Attention to Detail

Communication Skills

Decision-Making

Organizational Skills

Education

High School Diploma or GED

CLEET Phase I and II Certifications

Tools

CCTV Operations

First Aid and CPR

Job description

Join to apply for the Security Officer II (Crest Foods) role at Goodwill Central Oklahoma

Goodwill Central Oklahoma is seeking individuals to help grow our mission - We help people overcome challenges to employment. Working at Goodwill is more than a job. Joining our team is a chance to do good for yourself and the community. With our community’s donations and contract services, we generate the money needed to support our programs which provide training and supportive services to individuals seeking greater independence.

We invite you to take the first step in making a difference by applying to a position with Goodwill.

Job Summary

To maintain a high standard of alertness, responsibility, and confidentiality while providing exceptional customer service. The Officer shift will be 2nd/3rd shifts during the hours between 10pm-6am.

Starting Pay

$16.00 per hour

Benefits

• Medical
• Dental
• Vision
• Life
• 401k
• All employees are eligible for the RISE program at Goodwill, which helps employees gain skills for personal and career growth through guidance, training, and support for life's challenges.

Essential Job Functions

• Punctual and dependable attendance.
• Maintain a positive customer service attitude while interacting with clients, employees, customers, and visitors.
• Assist in the start-up of new accounts, including working the post, assisting with post orders, training checklists, and acclimation.
• Become proficient in CCTV operations.
• Understand and utilize the Elements of Proof regarding shoplifting.
• Utilize training and actions to deter theft.
• Produce written documents with clearly organized thoughts using proper sentence construction, punctuation, and grammar.
• Maintain proper security logs and Daily Activity Reports (DAR).
• Document all recovery efforts.
• Diffuse and de-escalate situations involving employees, customers, and security incidents.
• Identify hazards in parking lots, building entrances, and throughout the facility.
• Check receipts and proof of purchase for all customers leaving the facility.
• Conduct shopping cart integrity inspections and identify unpurchased items.
• Be familiar with emergency procedures, first aid supplies, and equipment on-site.
• Remain vigilant and attentive during duty.
• Perform foot patrols and routine checks of all building entrances.
• Act professionally during emergencies, power outages, and inclement weather.
• Work under pressure with a high standard of protection for property and human life.
• Collaborate professionally with Client management when needed.
• Maintain uniforms and a professional appearance.
• Follow all security instructions.
• Administer First Aid and CPR if required.
• Adhere to safety policies, participate in safety training, and report unsafe conditions immediately.

Additional Responsibilities

• Perform other duties and projects as required by management.

Qualifications

• High school diploma or GED preferred.
• Valid CLEET Phase I and II certifications issued by the State of Oklahoma, required.
• Flexible availability, including off-shifts and weekends.
• Previous security experience preferred.
• Ability to speak, read, and write English.
• Reliable transportation and communication, required.

Core Competencies

• Live the Values
• Results Driven
• Customer Focus
• Communication
• Job Skills Knowledge

Knowledge, Skills, and Abilities

• High attention to detail.
• Excellent verbal and written communication skills.
• Strong organizational skills and multitasking ability.
• Customer service orientation.
• Good time management and adherence to schedules.
• Interpersonal skills and teamwork.
• Decision-making skills.
• CPR and First Aid certifications.

Physical Requirements

• Standing, walking, stooping, bending, repetitive motions, talking, hearing, and visual acuity.
• Ability to lift/carry up to 35 pounds.
• Stay alert without music or phone use.

Work Environment

• All weather conditions.
• Flexible hours, including nights, weekends, holidays, and overtime.
• Moderate noise level.
• 40+ hours per week when required.

Note

This description outlines the general nature and level of work performed. It is not exhaustive of all responsibilities, duties, and skills required.