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Security Officer II (Crest Foods)

Goodwill Industries of Central Oklahoma,

Oklahoma

On-site

USD 10,000 - 60,000

Full time

30+ days ago

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Job summary

Join a forward-thinking organization dedicated to making a positive impact in the community. This role offers the chance to provide exceptional customer service while ensuring safety and security. As a crucial member of the team, you will be responsible for maintaining a high standard of alertness and professionalism, especially during off hours. Your contributions will support vital programs that empower individuals seeking greater independence. If you're looking for a fulfilling position where you can make a difference, this is the opportunity for you!

Qualifications

  • High school diploma or GED preferred, CLEET certifications required.
  • Previous security experience is preferred.

Responsibilities

  • Provide exceptional customer service and maintain security protocols.
  • Conduct patrols and monitor CCTV operations.

Skills

Attention to detail
Verbal communication
Written communication
Organizational skills
Time management
Interpersonal skills

Education

High school diploma or GED

Tools

CCTV operations
First Aid and CPR

Job description

Current job opportunities are posted here as they become available.

Please click on the "Date" title to see most recent openings.

Goodwill Central Oklahoma is seeking individuals to help grow our mission-We help people overcome challenges to employment. Working at Goodwill is more than a job. Joining our team is a chance to do good for yourself and the community. With our community’s donations and contract services we generate the money needed to support our programs which provide training and supportive services to individuals who seek greater independence.

We invite you to take the first step in making a difference by applying to a position with Goodwill.

JOB SUMMARY

To maintain a high standard of alertness, responsibility, and confidentiality while providing exceptional customer service. The Officer shift will be 2nd/3rd shifts during the hours between 10pm-6am.

Starting Pay: $16.00 per hour

ESSENTIAL JOB FUNCTIONS
  1. Punctual and dependable attendance.
  2. Maintain a positive customer service attitude while interacting with clients, employees, customers, and visitors.
  3. Assist in the start-up of the new account to include working the post, assisting with post orders, training checklists, and getting acclimated to the post.
  4. Become proficient in CCTV operations.
  5. Understand and utilize the Elements of Proof regarding shoplifting.
  6. Utilize training and actions to deter theft.
  7. Produce written documents with clearly organized thoughts using proper sentence construction, punctuation, and grammar.
  8. Maintain proper security logs and Daily Activity Reports (DAR).
  9. Document all recovery efforts.
  10. Diffuse and de-escalate situations that involve employees, customers, and/or security incidents.
  11. Identify hazards in the parking lot, building entrance, and a variety of locations throughout the facility.
  12. Check receipts and proof of purchase for all customers leaving the facility.
  13. Conduct shopping cart integrity inspections and identify any items not purchased.
  14. Be familiar with on-site emergency procedures, first aid supplies, and equipment.
  15. Remain vigilant and attentive while on duty.
  16. Perform foot patrol and routine checks of all doors entering the building.
  17. Act in a professional manner during emergencies, power outages, and inclement weather.
  18. Able to act under pressure with a high standard of protection for property and human life.
  19. Able to work well and professionally with Client management when situations arise.
  20. Ensure proper maintenance of uniforms and maintain a clean professional appearance.
  21. Follow all security instructions.
  22. Administer First Aid and CPR if required.
  23. Review and be familiar with Goodwill of Central Oklahoma safety policies, programs and procedures and adhere to all safety rules, regulations, and safety codes. Attend safety training and meetings and report any unsafe work conditions, accidents, or injuries immediately.
ADDITIONAL RESPONSIBILITIES

Perform other duties and projects as required by management.

QUALIFICATIONS
  1. High school diploma or GED, preferred.
  2. Valid CLEET Phase I and II certifications issued by the State of Oklahoma, required.
  3. Must have a flexible availability, including off-shifts and weekends.
  4. Previous security experience, preferred.
  5. Ability to speak, read, and write the English language.
  6. Reliable transportation and communication, required.
CORE COMPETENCIES

To perform the job successfully, an individual should demonstrate the following:

  1. Live the Values
  2. Results Driven
  3. Job Skills Knowledge
KNOWLEDGE, SKILLS, AND ABILITIES
  1. High level of attention to detail.
  2. Excellent verbal and written communication skills.
  3. Strong organizational skills and the ability to work on several projects at once.
  4. Strong sense of internal and external customer service.
  5. Strong time management skills and demonstrate adherence to timelines and schedules.
  6. Good interpersonal skills: able to work well with a wide range of people.
  7. CPR and First Aid certifications.
PHYSICAL REQUIREMENTS

The characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

  1. This work is physical and requires the following activities: Standing, walking, stooping, and bending for long periods of time (approximately 8 hours a day); good finger dexterity and feeling; frequent repetitive motions; talking, hearing, and visual acuity.
  2. Good physical, mental, and emotional health.
  3. The ability to lift/carry up to 35 pounds, or more with assistance.
  4. Ability to stay awake, no music/cell phone utilization.
WORK ENVIRONMENT
  1. Works in all weather conditions such as rain, snow, sleet, heat and cold.
  2. Must be able to work flexible hours which may require various security posts including nights, weekends, holidays, and occasional overtime.
  3. Works 40 or more hours per week when required.
NOTE

The above statements are intended to describe the general nature and level of work performed by an employee in this position. These statements are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees in this position.

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