Security Officer II-2

Gemological Institute of America; Carlsbad (CA); Hybrid; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

Paid vacation, sick days, holidays

Commuter benefits

Tuition assistance

Education and professional development

Job summary

Gemological Institute of America is seeking a Security Officer in Carlsbad to maintain campus safety and protect people and property. The role requires vigilance, shift flexibility including mornings, evenings, nights, and weekends, and effective communication with staff and emergency responders.

Compensation starts at $21.00 per hour with evening and overnight differentials. GIA provides strong benefits, training opportunities, and a collaborative work environment within a global

Qualifications

• Must have a high school diploma or GED and 1–3 years of related experience or an equivalent combination.
• Proven ability to learn security software and surveillance systems.
• Strong written and verbal communication, reporting, and documentation.
• Ability to respond calmly and effectively in emergencies.
• Flexibility to work varied shifts, including weekends and evenings.

Responsibilities

• Maintain vigilance for unusual or suspicious individuals or situations.
• Operate surveillance, access control, and intrusion detection equipment and report issues promptly.
• Stand assigned posts, including outdoor patrols and long periods of standing.
• Respond to emergencies and provide first-aid as required.
• Assist in evacuations, crowd control, and incident reporting.

Skills

MS Excel

MS Word

Outlook

PowerPoint

Surveillance equipment operation

Communication skills

Emergency response

Education

High school diploma or GED

1–3 years related experience or training

Tools

MS Excel

MS Word

Outlook

PowerPoint

Job description

Job Description

Job Title: Security Officer - Various Levels Available Hourly Rate: $21.00 /hr $2.00 evening shift differential and $3.00 overnight shift differential DOE: Security level will differ, Security Officer II, Security Officer III

Location: Carlsbad, CA

Work Hours: Must be flexible to changes in shift and work days in order to meet operational requirements if needed (work morning, afternoon and night shifts on any days including weekends)

Benefits: We offer medical, dental, vision and matching 401-K plan Paid vacation, sick and holidays, commuter benefits No experience? We are willing to train you! Why Should You Apply? We offer medical, dental and vision coverage and up to 8% 401-K match and up to 8% annual bonus! Paid vacation, sick and holidays, tuition assistance, commuter benefits! Professional and educational development opportunities!

Job Responsibilities

• Maintains vigilance for unusual or suspicious individuals or situations
• Monitors and operates the surveillance, access control, and intrusion detection equipment and ensures its functionality by promptly reporting issues and getting those resolved at the earliest
• Learns and stands any of the assigned posts, which includes foot-patrol and standing outdoors for long periods of time
• Responds to emergency situations; administers first-aid as required
• Assists in evacuation and crowd control in the event of an emergency
• Responds to fire, safety and security alarms following set protocols
• Acts as a trusted point of contact for personnel, students, vendors, and the public
• Maintains vigil and patrols the campus while providing a visible presence
• Informs management on safety and security related matters, utilizing logs, email and verbal reports
• Directs and/or escorts visitors and vendors as needed
• Assists in special events and tours organized at/by the institute
• Logs observations regarding security, safety and maintenance related issues
• Contacts/coordinates with local law enforcement agencies when necessary
• Operates emergency equipment as needed
• Able to stay focused, attentive, alert and engaged at all times
• Listens and communicates calmly, effectively, and courteously in both emergency and non-emergency situations
• Employs good judgment and sound decision-making at all times
• Other duties as assigned

Required Competencies: Knowledge, Skills & Abilities

• Intermediate computer skills, including experience with current Microsoft applications (e.g. MS Excel, Word, Outlook, PowerPoint etc.)
• Ability to learn and adapt to new software applications (used in physical security operations)
• Aptitude in learning how to do basic troubleshooting while operating/monitoring surveillance, access control and intrusion detection equipment
• Ability to write and type clear and concise reports
• Good comprehension ability and logical thinking
• Ability to operate security communication equipment
• Ability to act with urgency and calm in an emergency situation
• Excellent judgment aptitude with a solid ability to detect imminent or looming threats
• Ability to identify and resolve conflicts in an effective manner
• Basic problem-solving skills including identifying, understanding and resolving the problems
• Ability and willingness to follow standard operating procedures
• Excellent communication skills including effective listening skills
• Polite and courteous demeanor
• Ability to adapt to rapidly evolving situations and priorities
• Ability to maintain confidentiality of information

Education & Experience

• High school diploma or general education degree (GED); and one to three years related experience and/or training; or equivalent combination of education and experience
• Willingness to work any shift and any days, including weekends Demonstrated ability to create positive and professional interactions and maintain a good working relationship with colleagues

Required Certificates, Registrations & Licenses

• Must obtain/renew California Security Guard License (at the time of hire)
• Must obtain/renew First Aid certification (immediately after hire)
• Cardio-Pulmonary Resuscitation and Automated External Defibrillation (CPR & AED) certification
• Must hold an active Driver’s License

Desired/Preferred

• Ability and willingness to document process-flow diagrams and standard operating procedures
• Proficiency in MS excel
• Knowledge and experience in root cause analysis and corrective actions planning
• Security officer experience
• Experience in CCTV, access control, intruder alarm and fire alarm handling

Physical Requirements

Tasks are performed both in a professional office environment and outdoors. Includes standing, walking, sitting, lifting and driving a company vehicle.

An Equal Opportunity Employer

All employment decisions are made without regard to unlawful considerations of race, sex, religion, national origin, age, disability, or any other legally protected status. Reasonable accommodations are available upon request.

Disclaimer

This job description indicates in general terms, the type and level of work performed as well as the typical responsibilities of employees in this classification and it may be changed by management at any time. Other duties may also apply. Nothing in this job description changes the at-will employment relationship existing between the Company and its employees.

Working at GIA

With a reach that spans the globe - GIA is a nonprofit institute dedicated to ensuring the public trust in gems and jewelry through cutting edge gemological research and rigorous education programs. We have shaped the gem industry, protected millions of consumers and taught generations of jewelers and gemologists all over the world since 1931. Comprising over 3,000 employees in 13 countries, GIA is a place of diversity, innovation, creativity and engagement. Whether you are passionate about science, history, design, education, IT or a corporate career, GIA has a place for you. Join one of the world’s most colorful and brilliant industries with an organization that serves the public good by bringing knowledge and objectivity to gems and jewelry.

What GIA Does

Research that deepens the world’s understanding of gems and jewelry manufacturing and shares these findings with academia, the industry, and the gem-buying public Education that builds careers and enhances the knowledge and integrity of the gem and jewelry industry Standard setting that protects those who buy gems by ensuring the qualities of gems and jewelry are objectively and consistently described Laboratory services that provide an unbiased and scientific assessment of gem quality

Employee Benefits

GIA offers competitive salaries and exceptional benefits as well as training opportunities to employees all over the globe.

Crime Statistics (For U.S. Only)

In accordance with the Jeanne Clery Act, GIA's current annual crime statistics are available at: Clery Report: Annual Disclosure of Campus Security Policies and Crime Statistics