Security Officer II

Sutter Health; Tracy (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Security Officer to ensure a safe environment for patients and staff. This role involves patrolling the facility, responding to emergencies, and providing assistance to visitors and staff. The ideal candidate will possess critical thinking skills and the ability to handle various situations with diplomacy and maturity. Join a dynamic team committed to delivering quality services while maintaining safety and security. This position offers a chance to make a real difference in a healthcare setting, where your contributions will be valued and impactful.

Qualifications

• 1 year of recent relevant experience in security.
• Must obtain PSO certification within 30 days of start date.

Responsibilities

• Patrols premises to prevent theft, fire, and vandalism.
• Responds to emergency calls and assists local authorities.
• Documents incidents and prepares reports.

Skills

Critical Thinking Skills

Decisive Judgment

Ability to Write Incident Reports

Physical and Emotional Maturity

Diplomacy

Education

High School Diploma or GED

Job description

We are so glad you are interested in joining Sutter Health!

Organization: STCH-Sutter Tracy Community Hospital

Position Overview: Provides a secure and safe environment that allows patients, visitors, physicians, personnel, and volunteers to deliver or receive quality services with minimal threats against their personal well-being and property. Is responsible for patrolling and monitoring facility premises, observing and reporting suspicious and unauthorized activities and unsafe conditions. Is responsible for access control, control of keys and emergency response and notification. Renders assistance and security-related services to staff, physicians, patients, and visitors, including monitoring and restraining violent patients. Investigates and documents incidents relative to the facility and provides necessary liaison between staff and local law enforcement agencies.

Job Description: These Principal Accountabilities, Requirements, and Qualifications are not exhaustive, but are merely the most descriptive of the current job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, staff changes, workload, or technical development).

JOB ACCOUNTABILITIES:

SITE SECURITY:

1. Performs interior/exterior building and ground patrols to prevent fire, theft, misuse, and vandalism of property, inspects doors, windows, and locks to determine the level of security.
2. Secures or unlocks facility doors/entrances at specified times.
3. Inspects all elevators and interior fire escape stairwells reporting any identified discrepancies to the Plant Operations and Maintenance Department personnel.
4. Monitors surveillance equipment, inspects buildings, equipment, garages, and access points and prevents losses and damages by reporting irregularities.
5. Observes and assesses behavior while on patrol to deter incidents and ensure activity is not detrimental to the organization.
6. Responds to emergency codes, fire drills, and alarms.
7. Provides security education and may conduct fire drills for the Safety Department.

EMERGENT SITUATIONS:

1. Responds to all emergency calls for assistance to control: disorderly conduct or combative patients, potential and/or actual infant or child patient abductions, bomb threats or reports of suspicious packages, evacuation incidents, and/or chemical spills, for crowd control purposes.
2. Removes and/or restrains individual(s) to a secure location and if needed calls local authorities.
3. Documents in detail observations, information, occurrences, and witness statements.
4. Assists with local authorities such as the police and fire department when needed.

INCIDENT REPORTING:

1. Reports unusual circumstances to the Lead Security Officer/Manager, and documents utilizing appropriate Security Incident Report (IR).
2. Completes accurate, clear, and legible Security Incident Reports, documenting all steps and results.
3. Prepares daily incident, traffic, parking citations, work orders, and inspection reports as they pertain to the scope and purposes of safety and security.

CUSTOMER SERVICES:

1. Provides assistance and information to patients, visitors, physicians, volunteers, students, and staff in order to maintain their safety, security, and good public relations.
2. Acts as the first point of contact regarding security assistance for staff and visitors.
3. Assists staff and visitors with lost and found items.
4. Answers general questions related to the property or security policies and procedures.
5. Identifies individuals with special needs and provides appropriate assistance.

SECURITY OFFICERS ASSIGNED TO ACUTE FACILITIES:

1. Provides a security presence within the ED for individuals, hospital personnel, County mental health personnel, and the general public.
2. Accepts individuals who are on a 5150 hold from law enforcement officers and works with law enforcement to ensure that the individual is settled into the facility and appears to be relatively stable prior to releasing the law enforcement officer to other duties.
3. Assists to ensure the continued safety of patients, staff, and visitors.
4. The Security Services staff shall primarily use verbal intervention skills to achieve this goal, but may use physical restraint if necessary.

EDUCATION:

HS Diploma or General Education Diploma (GED)

CERTIFICATION & LICENSURE:

PSO - Proprietary Private Security Officer within 30 days of start date

TYPICAL EXPERIENCE:

1 year recent relevant experience

SKILLS AND KNOWLEDGE:

General knowledge of the usual duty requirements of a security officer with an emphasis on the physical and emotional maturity required for the high degree of judgment and diplomacy necessary to work efficiently in a healthcare environment. Requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision. Ability to write incident reports and read business correspondence and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL ACTIVITIES AND REQUIREMENTS:

See required physical demands, mental components, visual activities & working conditions at the following link: Job Requirements

Job Shift: Days

Schedule: Full Time

Shift Hours: 8

Days of the Week: Variable

Weekend Requirements: Every Weekend

Benefits: Yes

Unions: No

Position Status: Non-Exempt

Weekly Hours: 32

Employee Status: Regular

Sutter Health is an equal opportunity employer. EOE/M/F/Disability/Veterans.

Pay Range is $23.09 to $28.86 / hour

The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate’s experience, education, skills, licensure and certifications, department equity, training, and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package.