Security Officer II

UnityPoint Health; Des Moines (IA); On-site; USD 35,000 - 55,000; Full time

Job summary

UnityPoint Health is seeking a Security Officer II to maintain a safe environment across its facilities in Des Moines. The role involves responding to emergencies, documenting incidents, and assisting patients and staff, ensuring adherence to safety protocols. Ideal candidates will possess strong communication skills and relevant certifications, contributing to quality patient care.

Benefits

Sign on bonus of $3,000

Paid time off and parental leave

401K matching program

Dental and health insurance

Tuition reimbursement

Employee recognition program

Qualifications

• Valid driver’s license when driving any vehicle for work-related reasons.
• Must be certified in CPR and AED within the first six months.
• Preferred experience as EMT/fire fighter or in military/law enforcement.

Responsibilities

• Provide a safe and secure environment for UnityPoint Health properties.
• Respond to emergencies and routine requests, documenting relevant calls.
• Assist patients, visitors, and staff as needed.

Skills

Communication

Decision-Making

Basic Knowledge of Law

Ability to Handle Multiple Situations

Education

High school education or equivalent

Preferred degree in Criminal Justice

Job description

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Overview

The Certified Public Safety Officer is to provide a safe and secure environment for all of UnityPoint – Des Moines properties. Provides input in developing security procedures, which address the day to day physical security needs of UnityPoint – Des Moines. The Public Safety Officer will assist with patients, visitors, and staff as needed or requested. The Public Safety Officer responds to emergency and routine requests including all internal 911 calls for service. The Public Safety Officer documents relevant calls, conducts investigations as appropriate, monitor’s security cameras, and other equipment as directed. Consistently utilizes a holistic approach (considering physical, Psyche/Social, spiritual, educational, safety and related criteria), appropriate to the age of the patients served in the assigned service area. Successful completion of these duties on a regular basis contributes to the UnityPoint – Des Moines goal of quality patient care, also helping to provide for a safe and secure environment for patients, visitors, and staff.

• Area of Interest: Support Services
• Sign On Bonus: $3,000
• FTE/Hours per pay period: 0.90
• Department: Safety & Security
• Shift: Sunday-Tuesday 6:00am - 6:00pm
• Job ID: 165772
  
  

Overview

The Certified Public Safety Officer is to provide a safe and secure environment for all of UnityPoint – Des Moines properties. Provides input in developing security procedures, which address the day to day physical security needs of UnityPoint – Des Moines. The Public Safety Officer will assist with patients, visitors, and staff as needed or requested. The Public Safety Officer responds to emergency and routine requests including all internal 911 calls for service. The Public Safety Officer documents relevant calls, conducts investigations as appropriate, monitor’s security cameras, and other equipment as directed. Consistently utilizes a holistic approach (considering physical, Psyche/Social, spiritual, educational, safety and related criteria), appropriate to the age of the patients served in the assigned service area. Successful completion of these duties on a regular basis contributes to the UnityPoint – Des Moines goal of quality patient care, also helping to provide for a safe and secure environment for patients, visitors, and staff.

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few:

• Expect paid time off, parental leave, 401K matching and an employee recognition program.
• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.
  
  

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

Compliance

• Applies all legal, ethical, and compliance related regulations to each situation ensuring UnityPoint – Des Moines policy and procedures are carried out in accordance with above standards.
• Manages time and prioritizes workload to meet the needs of the organization ensuring patient, team members, and visitors safety is a top priority.
  
  

Professional Development

• Demonstrates and maintains proficiency in all areas of the required job duties. Attends required training, education, and recertification’s in order to maintain the highest level of professional standards for Public Safety.
• Completes required reports and documentation of all events that impact the normal flow of hospital operations, or violations of hospital policy/procedures, as well as any unsafe work practices.
  
  

Emergency Preparedness

• Applies standard patrol practices that ensure all interior as well as exterior campuses are monitored and routinely checked for safety and security related issues. Alerts appropriate personnel to variations that are deemed unsafe or need immediate follow up.
• Maintains constant communication with Emergency Communications Center and Public Safety Charge Officer throughout the shift as required.
• Demonstrates effective decision-making skills within short time parameters.
  
  

Basic UPH Performance Criteria

• Demonstrates the UnityPoint Health Values and Standards of Behaviors as well as adheres to policies and procedures and safety guidelines.
• Demonstrates ability to meet business needs of department with regular, reliable attendance.
• Employee maintains current licenses and/or certifications required for the position.
• Practices and reflects knowledge of HIPAA, TJC, DNV, OSHA and other federal/state regulatory agencies guiding healthcare.
• Completes all annual education and competency requirements within the calendar year.
• Is knowledgeable of hospital and department compliance requirements for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud, waste and abuse. Brings any questions or concerns regarding compliance to the immediate attention of hospital administrative staff. Takes appropriate action on concerns reported by department staff related to compliance.
  
  

Qualifications

Minimum Requirements

Identify items that are minimally required to perform the essential functions of this position.

Preferred Or Specialized

Not required to perform the essential functions of the position.

Education:

• High school education or equivalent required.
• Must be able to read, write, comprehend and speak fluent English.
• Preferred degree in Criminal Justice, Fire, or Emergency Medical background.
  
  

Experience:

• EMT/fire fighter, military, law enforcement or medical background preferred.
• Customer service or public relations experience preferred.
• Computer knowledge and typing skills required.
• Have no felony convictions.
  
  

License(s)/Certification(s):

• Valid driver’s license when driving any vehicle for work-related reasons.
• Must be certified in Cardio Pulmonary Resuscitation (CPR), a candidate will complete the course during the first six (6) months of employment.
• Must be certified in the Automatic External Defibrillator (AED), a candidate will complete the course during the first six (6) months of employment.
• Must be certified in “Management of Aggressive Behavior” (MOAB) course, a candidate will complete the course during the first six (6) months of employment.
• Must be certified in ASP and Handcuffs course, a candidate will complete the course during the first six (6) months of employment.
• Must be certified in Pepper Spray or OC (Oleoresin Capsicum) course, a candidate will complete the course during the first six (6) months of employment.
• Must be certified in the “Basic Officer Training Course” through the International Association of Healthcare Safety and Security (IAHSS) or obtain within the first 90 days of employment
  
  

Knowledge/Skills/Abilities:

• Must have basic knowledge of the law
• Ability to communicate openly and effectively with diverse community members
• Ability to handle multiple situations at once in a calm and productive manner
• Knowledge of hospital policy/procedures
  
  

Other:

• Use of usual and customary equipment used to perform essential functions of the position.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other, Information Technology, and Management

• Industries

  Hospitals and Health Care

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