Security Officer II

Sixteenth Street Community Health Center, Inc.; Milwaukee (WI); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Job summary

A community health center in Milwaukee is seeking a Security Officer with supervisory experience. Responsibilities include supporting the Security Manager, conducting patrols, and ensuring a safe environment for clients and staff. Candidates must have good interpersonal skills, be at least 18 years old, and possess a valid Wisconsin driver’s license. This role offers a competitive salary and benefits package.

Qualifications

• Must be at least 18 years old.
• Must have a valid Wisconsin driver’s license and current auto insurance.
• Must have basic reading and writing skills needed for completing reports.
• Dependable and of good character.
• Ability to work independently and with minimal supervision.

Responsibilities

• Support the Security Manager by providing security services.
• Conduct basic patrolling at various agency sites.
• Prepare daily activity reports and incident reports.
• Maintain a safe environment for staff, patients, and clients.
• Greet clients and provide them with service location information.

Skills

Team building

Motivation experience

Bilingual – Spanish/English

Tact and human relation skills

Comprehension of English

Education

High school diploma or GED

Job description

SSCHC is looking for a strong individual with previous supervisor experience in security to support the Security Manager. Candidates with strong team building and motivation experience should apply. We offer a competitive salary and benefits package.

Responsibilities

• The mission of a security officer is to support the Sixteenth Street Community Health Center by providing security services to staff, employees, clients, patients, volunteers and visitors.
• All services are to be provided in such a manner as to demonstrate a friendly, congenial attitude. Conversations and personal contacts are to provide the clients and patients with the distinct impression that being of service is a pleasure. Officers should take into consideration the safety and security of all staff, employees, patients, clients, volunteers, visitors, and assets.
• Perform basic patrolling at SSCHC Agency Sites: Chavez, Parkway, WIC, and anywhere else deemed necessary.
• Security officers are required to work 7:00 A.M. - 11:00 P.M., Monday through Friday, 7:00 A.M. - 6:00 P.M., on Saturday and 10:30 A.M. – 6:00 P.M. on Sunday. Notice will be given when security is necessary for extracurricular events.
• Greet clients, patients and visitors and provide them with general service location information and direct them to the appropriate destination.
• All Security Officers are responsible for training in accordance with Security and SSCHC policies and procedures to provide a safe and secure environment.
• Maintain and assure a safe and quiet environment for staff, patients, and clients.
• Prepare daily activity reports, incident reports, field interview cards, FYI reports; conduct on-site investigations and complete any other paperwork necessary.
• Building Patrol will include, but is not limited to, the following: A systematic review of doors, windows, lighting, safety/emergency equipment, and parking lots. Look for physical hazards, threats, problems, suspicious behavior/items, and changes in the environment.
• Warn all violators of infractions, such as loitering, smoking, or carrying forbidden articles, parking violations, etc.
• Observe all departing personnel for safety and to guard against theft of clinic property.
• Call the police when visitors pose a threat to others.
• Document and report all significant security and facility-related incidents to the Security Manager.
• Secondary responder to alarm calls, discuss with police if necessary and debrief Security Manager and/or Vice President of Human Resources.
• Responsible for immediately contacting on-call facilities staff if alarm was resulted by or affected a facilities or maintenance related issue.
• Assist with the administration of alarm access code system and monitor opening and closing reports from MAC.
• Interim oversight of Security department and staff in absence of Security Manager. This includes but not limited to:
• Time and Attendance approval
• Corrective Actions
• Camera System review (with Security Manager’s/ Vice President of Human Resources’ approval)
• Periodic checks of all buildings to ensure officers are performing duties as required by the agency
• Provide officers with feedback as necessary and discuss escalated matters with Security Manager
• Participate in Safety Committee meetings

Qualifications

• Must be at least 18 years old.
• Must have a valid Wisconsin driver’s license and current auto insurance.
• High school diploma or GED.
• Must have basic reading and writing skills needed for completing reports.
• Must have good comprehension of the English language (ability to speak, read and write it) for security purposes.
• Bilingual – Spanish/English preferred.
• Must be able to follow written and oral instructions.
• Dependable and of good character.
• Considerable tact and human relation skills dealing with all levels of management, employees and the public.
• Ability to work independently and with minimal supervision.
• Must be able to work irregular hours.

Contact Information

No Phone Calls Please. Qualified applicants may apply online, send a resume to Human Resources, Sixteenth Street Community Health Centers, 1635 W. National Ave., Milwaukee, WI 53204, or fax to 414-672-0413. Sixteenth Street Community Health Centers is an equal employment opportunity employer.