Security Officer II

The Broadmoor; Colorado Springs (CO); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading luxury resort as a Security Officer II, responsible for maintaining a safe environment and enforcing hotel policies. This dynamic role includes a range of duties from monitoring property and traffic to conducting guest interactions and ensuring compliance with safety measures. Embrace the opportunity to grow and develop your career in a world-famous Five-Star, Five-Diamond resort offering competitive pay and comprehensive benefits.

Benefits

Health & Dental

401k

Local discounts

Career development opportunities

Qualifications

• Minimum 18 years of age.
• CPR certification (training provided).
• Ability to stand for long periods.

Responsibilities

• Enforce hotel regulations and provide safety.
• Handle lost and found documentation.
• Conduct routine checks of properties.

Skills

Interpersonal communication

Teamwork

Problem-solving

Education

High school diploma or GED

Tools

Microsoft platform

Job description

Job Title: Security Officer II

Job Pay Range: $17.00-$18.00 per hour

Job Summary:

The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience for our guests and team. This role will play a key part in continuing to uphold our reputation and providing exceptional service to our guests.

As a member of the Security team, this role is responsible for enforcement of all hotel regulations, directives and policies. Creates a safe environment for guests and employees and protects the assets of the Hotel and the Hotel property, including wilderness properties.

Our employees represent the Broadmoor brand and are Ambassadors of our Forbes Five-Star and AAA Five Diamond Standards. Learn more about Broadmoor here.

What you will be doing:

• Completes hotel security training course, with the ability to maintain proficiencies in the daily operations of a Loss Prevention Officer.
• Investigative duties include; personal injury, vehicle accidents, alleged thefts of hotel property, guest property, employee property, alleged misconduct, employee violations.
• Responsible for accurately documenting and securing the lost and found as well the reunification of all lost property to the rightful owner.
• Report writing, Timelines, Daily Logs, Dispatch Logs.
• Recognizes and reports hazards (real or probable) pertaining to personal physical liability or fire safety and assets protection
• Conducts routine random checks of physical property, requires the ability to walk up to 15-20 miles per shift if required.
• Performs tasks relating to traffic control and parking allocations of hotel guest and employees as well as vendor and outside visitors.
• Perform drug and alcohol testing of employees and escorting employees to directed area based on outcome to include off property.
• Monitors key access to sensitive areas to include opening and securing the retail shops, conference facility, hotel properties and several of the out buildings and gates.
• Respond and coordinate regarding fire alarms and building alarms with the ability to maintain and work the panel as well direct other responders.
• Uphold and abide by all Broadmoor policies, procedures, and safety guidelines
• Performs tasks relating to Fire Life Safety Systems, Escort’s, lost and found, investigations, safety deposit box control, H.T. operations (2-way radios), and convention package entry, CPR, defibrillator Certifications and minor first aid.
• Welcoming guest at both of our property gates.
• Transportation of VIP’s, guest and international employees as directed by the executive staff and others.
• Escort VIP’s, employees and others as directed.
• Provide overnight security for in house groups and others.
• Opening after hour areas of hotel, Liquor, shops, kitchen and other secured areas and completing the documentation for accountability and inventory purposes.
• Relieves Dispatcher and other assigned positions.

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that additional or different tasks be performed when circumstances change.

What we are looking for:

• Minimum 18 years of age by the date of employment
• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Occasional heavy lifting (up to 50 lbs) and the ability to quickly access all areas of the resort will be necessary. The work environment may be indoors and outdoors at times.
• Experience with Microsoft platform, Spreadsheets, E-mail
• Valid Driver’s license
• Any employee driving a Broadmoor vehicle must be 18 years or older
• CPR certification (CPR training provided).
• Ability to stand in standing position for long periods of time.
• Willingness to work in a fast-paced, team-oriented environment
• Enthusiastic, friendly, and energetic team member who works well with others
• Strong interpersonal communication skills

*Reasonable accommodations will be made for individuals with disabilities*

Don’t meet all the qualifications/required skills? If you are committed to joining a team that provides world-class service, we encourage you to still apply. At the Broadmoor, we are looking for exceptional team members that are willing to learn, grow and deliver 5-star service to our guests.

Why Choose the Broadmoor (Benefits)

Working at The Broadmoor is more than just a job. The Broadmoor invests in our employees by offering comprehensive benefits packages and opportunities to grow professionally. By joining our family, you will work with, and learn from, a diverse team of world-class professionals at the longest running Five-Star, Five-Diamond resort in the world.

• Benefits – Employees are offered expansive benefits including Health & Dental, 401k, local discounts. Please click here for a comprehensive list of benefits.
• Career Development – We invest in our employees! As a member of the team, you will have the opportunity to grow your career. Whether pursuing career advancement, personal growth, or seasonal employment, we provide training and development opportunities to prepare you for your current role and future career.

Your application will not be penalized for redacting or removing any age- identifying information such as your age, date of birth, or dates of school attendance or graduation.

This posting is expected to close by the date listed at the top of the page. We encourage applicants to apply early for full consideration. If necessary, this posting will remain open until filled.