Security Officer II

Gemological Institute of America; Carlsbad (CA); Hybrid; USD 23,866 - 33,992; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Matching 401-K plan

Paid vacation, sick leave, and holidays

Commuter benefits

Tuition assistance

Job summary

The Gemological Institute of America is seeking a Security Officer for various levels in Carlsbad, CA. This position offers flexible work hours, including morning, afternoon, and night shifts, with an hourly pay starting at $21.00 plus differentials for evening and overnight shifts.

We provide various benefits like medical, dental, and vision coverage, a matching 401-K plan, and paid time off. Ideal candidates will have a high school diploma, relevant experience, and a California Security Guard License.

Qualifications

• One to three years of related experience and/or training, or equivalent education and experience.
• Willingness to work any shift and any day, including weekends.
• Demonstrated ability to create positive professional interactions.

Responsibilities

• Maintain vigilance for unusual or suspicious individuals or situations.
• Monitor and operate surveillance, access control, and intrusion detection equipment.
• Respond to emergency situations, administer first aid, assist in evacuation.

Skills

Intermediate computer skills (Microsoft Office suite)

Excellent judgment

Strong communication skills

Calm response in emergency situations

Education

High school diploma or GED

Tools

CCTV

Access control systems

Job description

Security Officer – Various Levels Available

Hourly rate: $21.00/hr + $2.00 evening shift differential + $3.00 overnight shift differential, DVOS. Security level will differ (Security Officer II, Security Officer III). Location: Carlsbad, CA. Work hours: Flexible – morning, afternoon, night shifts on any days, including weekends.

Benefits

• Medical, dental, and vision coverage
• Matching 401‑K plan
• Paid vacation, sick leave, and holidays
• Commuter benefits
• Tuition assistance
• Professional and educational development opportunities

Job Responsibilities

• Maintain vigilance for unusual or suspicious individuals or situations.
• Monitor and operate surveillance, access control, and intrusion detection equipment; report and resolve issues promptly.
• Stand or patrol assigned posts, including foot‑patrol and long periods outdoors.
• Respond to emergency situations, administer first aid, assist in evacuation and crowd control.
• Respond to fire, safety, and security alarms following set protocols.
• Act as a trusted point of contact for personnel, students, vendors, and the public.
• Maintain vigilance and patrol the campus, providing a visible presence.
• Inform management of safety and security matters via logs, email, and verbal reports.
• Direct and escort visitors and vendors as needed.
• Assist in special events and tours organized at the institute.
• Log observations regarding security, safety, and maintenance issues.
• Coordinate with local law enforcement agencies when necessary.
• Operate emergency equipment as needed.
• Stay focused, attentive, alert, and engaged at all times.
• Communicate calmly, effectively, and courteously in both emergency and non‑emergency situations.
• Employ good judgment and sound decision‑making at all times.
• Perform other duties as assigned.

Required Competencies

• Intermediate computer skills (Microsoft Office suite).
• Ability to learn and adapt to new software applications used in physical security operations.
• Basic troubleshooting of surveillance, access control, and intrusion detection equipment.
• Clear and concise report writing and typing.
• Good comprehension and logical thinking.
• Operation of security communication equipment.
• Calm, urgent response in emergency situations.
• Excellent judgment, threat detection, conflict resolution, problem‑solving.
• Strong communication skills, effective listening, polite and courteous demeanor.
• Adaptability to rapidly evolving situations and priorities.
• Maintain confidentiality of information.

Education & Experience

• High school diploma or GED.
• One to three years of related experience and/or training, or equivalent education and experience.
• Willingness to work any shift and any day, including weekends.
• Demonstrated ability to create positive professional interactions and maintain good working relationships with colleagues.

Required Certificates, Registrations & Licenses

• California Security Guard License (obtained/renewed at hire).
• First Aid, CPR & AED certification (obtained/renewed immediately after hire).
• Active Driver’s License.

Desired/Preferred Skills

• Documenting process‑flow diagrams and SOPs.
• Proficiency in MS Excel.
• Root cause analysis and corrective action planning.
• Experience with CCTV, access control, intruder alarm, and fire alarm handling.

Physical Requirements

• Standing, walking, sitting, lifting, and driving a company vehicle.

Equal Opportunity Employer

All employment decisions are made without regard to unlawful considerations of race, sex, religion, national origin, age, disability, or any other legally protected status. Reasonable accommodations are available upon request.