Security Officer Hospital Security Operations

Allied Universal; Cleveland (OH); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Smart Tools

Career growth

Benefits (retirement, health, dental,

Perks program discounts

Job summary

Allied Universal, North America’s leading security and facility services company, is seeking a Security Officer Hospital Security Operations in Mayfield Heights, OH. This full-time role focuses on patrolling healthcare locations, maintaining a visible presence, and delivering exceptional service to patients, visitors and staff.

You will respond to incidents and emergencies, complete routine reports, and coordinate with site leadership and public agencies as needed, upholding Allied Universal’s

Qualifications

• High school diploma or equivalent required.
• Customer service experience preferred.
• CPR certification preferred.
• Background investigation required by law.
• Drug screen required where permitted by law.
• Licensing may be required by state/local laws.
• A valid driver’s license required for driving positions only.

Responsibilities

• Provide exceptional customer service to patients, visitors, and staff while carrying out security procedures and policies.
• Respond to incidents and medical emergencies calmly, following established protocols and notifying appropriate personnel.
• Conduct regular unarmed patrols of healthcare facilities, parking areas, entrances, and perimeters to identify unusual conditions or unauthorized activity.
• Assist with visitor access, directions, and wayfinding while maintaining a professional presence.
• Prepare accurate reports and communicate with site leadership and responding public service agencies as needed.

Skills

Customer service experience

CPR certification

Education

High school diploma

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Hospital Security Operations in Mayfield Heights, OH, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join Allied Universal as an Unarmed Patrol Officer at a healthcare location, where you will conduct routine patrols, maintain a visible presence to help deter security-related incidents, and provide outstanding customer service to patients, visitors, and staff. You will communicate professionally, respond to security-related concerns, and support a caring environment through teamwork, integrity, reliability, agility, and innovation.

Position Type: Full Time

Pay Rate: $16.00 / Hour

Job Schedule:

• Mon: 07:00 AM - 03:00 PM
• Tue: 07:00 AM - 03:00 PM
• Wed: 07:00 AM - 03:00 PM
• Thur: 07:00 AM - 03:00 PM
• Sun: 07:00 AM - 03:00 PM

What You'll Do:

• Provide exceptional customer service to patients, visitors, and staff while carrying out security-related procedures, location-specific policies, and appropriate emergency response activities.
• Respond to incidents, medical emergencies, and critical situations in a calm, professional, problem-solving manner, following established protocols and notifying appropriate personnel.
• Conduct regular and random unarmed patrols throughout healthcare facilities, parking areas, entrances, and perimeter locations to identify and report unusual conditions or unauthorized activity.
• Assist with visitor access, directions, and wayfinding while maintaining a professional presence in patient care and public areas.
• Prepare accurate reports and maintain clear communication with site leadership, staff, and responding public service agencies as needed.

Minimum Requirements:

• Hospital vaccines are required.
• Customer service experience is preferred.
• CPR certification is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.