Security Officer - Hilton Americas Houston

Hilton Worldwide, Inc.; Houston (TX); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a renowned hospitality leader as a Security Officer, where your primary role will be to ensure the safety of guests and staff while maintaining the security of the hotel property. This position offers a unique opportunity to engage with a diverse range of people, respond to emergencies, and uphold the highest standards of safety and service. As part of a dynamic team, you will contribute to creating remarkable experiences for guests, all while working in a supportive environment that values integrity, teamwork, and exceptional service. If you are passionate about safety and hospitality, this role is perfect for you.

Qualifications

• Ability to respond to emergencies and promote safety.
• Strong communication skills for guest interactions.

Responsibilities

• Patrol hotel and property to identify safety risks.
• Respond to emergencies and write accurate reports.

Skills

Safety Awareness

Emergency Response

Report Writing

Customer Service

Team Collaboration

Education

High School Diploma

Job description

Job Description - Security Officer - Hilton Americas Houston (HOT0BKWK)

Job Number:

HOT0BKWK

Work Location:

Hilton Houston Convention Center, 1600 Lamar Street, Houston, TX 77010

A Security Officer is responsible for ensuring the safety of guests and team members, as well as the security of the hotel and its property, in the hotel's ongoing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

• Patrol the interior and perimeter of the hotel and property to identify potential safety and security risks and undesirable conditions.
• Respond to emergency situations, including safety hazards, fires, medical emergencies, and threats to life or property.
• Promote safe work practices among staff and guests.
• Initiate preliminary investigations into incidents, as needed.
• Write reports and ensure the accuracy of necessary documentation.
• Respond to guest inquiries and requests, resolving issues in a timely, friendly, and efficient manner.

What are we looking for?

Founded in 1919, Hilton has been a leader in the hospitality industry, known for innovation, quality, and success. We seek team members who demonstrate our core values:

• Hospitality - Passion for delivering exceptional guest experiences.
• Integrity - Doing the right thing, always.
• Leadership - Leading in our industry and communities.
• Teamwork - Collaborating effectively with colleagues.
• Ownership - Taking responsibility for actions and decisions.
• Now - Operating with urgency and discipline.

Additionally, we value the following attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is a global leader in hospitality, offering a range of accommodations from luxury hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has provided exceptional service, amenities, and value to travelers worldwide. Our vision is "to fill the earth with the light and warmth of hospitality," and our team members are central to creating remarkable experiences every day.