Security Officer — Guest Safety & Emergency Dispatch

Rocky Gap Casino Resort; Flintstone (MD); On-site; USD 45,847,000 - 55,875,000; Full time

Benefits offered by this job

Sign-on Bonus

Job summary

Rocky Gap Casino Resort in Flintstone, MD, is seeking a Security Officer to perform security duties on assigned shifts and safeguard guests, staff, and property. You will report to the Security Supervisor and Manager and work to maintain a safe environment.

Responsibilities include writing incident reports, escorting guests and employees, coordinating emergency responses, and ensuring compliance with regulations while maintaining professional interactions with guests and colleagues.

Qualifications

• Excellent communication and polite demeanor.
• Ability to work as part of a team.
• Ability to read, write, and comprehend English.
• Must be at least 18 years old and have a valid driver's license.
• Must pass background check and obtain work cards as required.

Responsibilities

• Generates written reports on security-related incidents.
• Escorts and observes guests and employees, identifying hazards.
• Familiar with hazardous materials and related regulations.
• Acts as a Dispatcher during emergencies and coordinates responses.
• Operates property vehicles as directed.
• Maintains knowledge of facility and events to assist guests.
• Ensures safe transportation of money and guards gaming tables.
• Interacts with guests and staff in a professional manner.
• Attends departmental meetings to share information.
• Maintains keys and accesses restricted areas.

Skills

Customer service

Communication

Teamwork

English literacy

Mathematical ability

Education

High School Diploma or equivalent

Job description

Rocky Gap Casino Resort in Flintstone, MD, is seeking a Security Officer to perform security duties on assigned shifts and safeguard guests, staff, and property. You will report to the Security Supervisor and Manager and work to maintain a safe environment.

Responsibilities include writing incident reports, escorting guests and employees, coordinating emergency responses, and ensuring compliance with regulations while maintaining professional interactions with guests and colleagues.