Security Officer, Grave FT

Cherokee Nation Entertainment; Mississippi; On-site; USD 25,000 - 38,000; Part time

Job summary

Cherokee Nation Entertainment is seeking a part-time Security Officer for the Grave Shift at Gold Strike Casino in Tunica, MS. The role focuses on deterrence, rapid response, safety, and exceptional guest service, with training in defensive tactics and emergency procedures.

Candidates need at least one year of customer service experience and a high school diploma or equivalent. You will patrol, monitor cameras, assist guests and employees, and participate in evacuation procedures as required.

Qualifications

• One year of customer service experience.
• Ability to obtain Gaming Registration.
• Willingness to pass security officer academy training.

Responsibilities

• Patrol and monitor all areas of the property, including exterior.
• Monitor alarm systems and surveillance cameras.
• Provide excellent guest service to guests and employees and resolve issues.
• Act as a first responder in emergencies.
• Perform gaming drops/transactions and carry drop boxes.
• Write reports of daily activities and irregularities.
• Relate information to appropriate personnel via phones or radios.
• Render first aid and follow injury reporting protocols.
• Assist in emergencies by securing the scene and evacuations.
• Maintain proficiency with all assigned equipment.
• Complete all other duties as assigned.

Skills

Customer service

Defensive tactics

Emergency response

First aid awareness

Education

High School diploma or equivalent

Job description

JOB DESCRIPTION

Security Officers act as a visual deterrent, intervene and respond to all levels of security and potential emergency needs including acts or threats of violence, emergencies, and life safety threats. This position requires specialized training and physical conditioning. All duties are to be performed following departmental and property policies, practices, and procedures.

Position Summary

Position Status: Part-Time, Grave Shift

Location: Gold Strike Casino - Tunica, MS

Principal Duties and Responsibilities

• Patrol and monitor all areas of the property, including the exterior by operating a bicycle or company vehicle.
• Monitor alarm systems and surveillance cameras.
• Provide excellent guest service to guests and employees and resolve complaints and issues involving both guests and employees.
• Act as a first responder in emergencies.
• Perform gaming drops/transactions, including carrying drop boxes and chip carriers.
• Write reports of daily activities and irregularities such as property damage, theft, guest or employee accidents, or unusual occurrences.
• Act as a dispatcher to relay information, messages, and/or emergencies to or from appropriate personnel using telephones or two-way radios.
• Render appropriate first aid to injured persons and follow the established protocol for reporting injuries.
• Assist in emergencies by securing the scene to prevent further loss or damage, advise personnel of threats and potential threats, summon emergency responders to the incident, and initiate and conduct evacuation procedures.
• Required to successfully attend and pass all recurring mandatory legal, defensive tactics, first aid, CPR/AED training/drill as a condition of employment.
• Maintain proficiency in the use of all assigned equipment.
• Perform all other duties as assigned.

Supervision

This position has no direct/official supervisory responsibilities.

Qualifications

Minimum Requirements

• One (1) year of customer service experience.
• High School diploma or equivalent.

Certifications, Licenses, And Registrations

• Ability to obtain Gaming Registration.
• Valid Driver’s License.

Knowledge, Skills, And Abilities

• Ability to learn, demonstrate proficiency, and effectively use defensive tactics and handcuffing techniques.
• Ability to participate in all evacuation procedures to aid guests and employees during an emergency.
• Ability to operate assigned equipment.
• Ability to learn, demonstrate proficiency, and effectively use various computer software.
• Candidates will be required to satisfactorily pass a security officer academy training course.

Working Conditions

• Varies.
• Must be flexible if needed for occasional work outside of normal business hours.

This is not an official job description for this position and is not intended to include every duty or responsibility of the job nor is it intended to be an all-inclusive list of the skills and abilities required to do this job.

This position may require strenuous physical activities and exposure to pipe, cigar, and/or cigarette smoking. An ability to work a flexible schedule, including extended hours, weekends, and holidays may also be required.