Security Officer Full Time Service Desk

Allied Universal; Omaha (NE); On-site; USD 49,594,000 - 66,125,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal, North America’s leading security and facility services company, is seeking a Security Officer Full Time Service Desk in Omaha, NE. You will welcome visitors, monitor access, and provide exceptional customer service at a busy logistics site.

Responsibilities include handling calls and deliveries, reporting incidents, and enforcing site policies while keeping a calm, safety-focused demeanor. This role offers stable hours and opportunities for growth within Allied Universal.

Qualifications

• At least 6 months of security-related experience is required.
• Comfortable using a computer or tablet is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to visitors, drivers, employees, and/or vendors at the front desk by carrying out security-related procedures and site-specific policies.
• Monitor access to the logistics and distribution location, verify visitor and contractor credentials, issue badges as authorized, and maintain accurate entry records.
• Receive and route calls, deliveries, and inquiries; communicate relevant information to appropriate site personnel.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, following established emergency response procedures.
• Maintain awareness of front-desk activity and report suspicious activity, policy concerns, and/or access issues to Allied Universal leadership and site management.

Skills

Security experience

Customer service

Education

High school diploma or equivalent

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Full Time Service Desk in Omaha, NE, you will serve and safeguard clients in a range of industries such as Logistics & Distribution, and more. As a Front Desk Security Professional at a logistics and distribution location, you will welcome visitors, manage access, monitor activity, and provide outstanding customer service. Using communication skills and technology, you will help maintain an organized, professional environment while supporting security-related procedures. Join Allied Universal, where our agile, reliable, innovative team puts people first, delivers through teamwork, and acts with integrity.

Position Type: Full Time

Pay Rate: $18.00 / Hour

Job Schedule

• Mon 06:00 AM - 02:00 PM
• Tue 06:00 AM - 02:00 PM
• Fri 06:00 AM - 02:00 PM
• Sat 02:00 PM - 10:00 PM
• Sun 02:00 PM - 10:00 PM

What You’ll Do

• Provide customer service to visitors, drivers, employees, and/or vendors at the front desk by carrying out security-related procedures and site-specific policies.
• Monitor access to the logistics and distribution location, verify visitor and contractor credentials, issue badges as authorized, and maintain accurate entry records.
• Receive and route calls, deliveries, and inquiries; communicate relevant information to appropriate site personnel.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, following established emergency response procedures.
• Maintain awareness of front-desk activity and report suspicious activity, policy concerns, and/or access issues to Allied Universal leadership and site management.

Minimum Requirements

• At least 6 months of security-related experience is required.
• Comfortable using a computer or tablet is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.