Security Officer Full Time Patrol Driver Customer Service

Allied Universal; Columbus (OH); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Smart tools

Career growth

Retirement plan

Medical/dental/vision

Life and disability insurance

Perks program discounts

Job summary

Allied Universal is seeking a Security Officer Full Time Patrol Driver Customer Service in Columbus, OH. You will patrol sites, monitor access points, and provide exceptional customer service while maintaining security procedures.

A valid driver’s license and a background check are required, with shifts spanning days and nights. The position emphasizes a customer-focused security presence, teamwork, and reliability.

Qualifications

• Must have a valid driver’s license.
• High school diploma or equivalent.
• Background investigation and drug screen required.
• Access control and badge experience preferred.
• 18+ years of age for unarmed roles; 21+ for armed roles.

Responsibilities

• Provide customer service to clients, employees, visitors, and delivery personnel while following site security procedures.
• Conduct regular unarmed patrols of production, storage, loading, and perimeter areas.
• Monitor access points; verify credentials and document entries and incidents.
• Respond to incidents and alarms following emergency protocols.
• Prepare clear reports and communicate observations to site leadership.

Skills

Customer service

Driver's license

Communication

Computer literacy

Education

High school diploma

Tools

Badge access systems

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Full Time Patrol Driver Customer Service in Columbus, OH, you will serve and safeguard clients in a range of industries such as Food/Beverage, and more. As a Patrol Unarmed Officer at a food and beverage location, you will conduct routine patrols, monitor access points, and maintain a visible presence to help deter security-related incidents. This driving position requires a valid driver's license in accordance with Allied Universal driver policy requirements. You will provide professional customer service, communicate clearly with team members and visitors, and support a welcoming environment through teamwork, integrity, reliability, and care.

Position Type: Full Time

Pay Rate: $18.00 / Hour

Job Schedule:

DayTimeMon10:30 PM - 06:30 AMTue10:30 PM - 06:30 AMWed10:30 PM - 06:30 AMThur10:30 PM - 06:30 AM

What You'll Do:

• Provide customer service to clients, employees, visitors, and/or delivery personnel while carrying out site‑specific security‑related procedures and policies.
• Conduct regular and random unarmed patrols of food and beverage production, storage, loading, and perimeter areas to help deter unauthorized activity and identify unusual conditions.
• Monitor access points, verify visitor and contractor credentials as directed, and document entries, deliveries, and incidents in accordance with site procedures.
• Respond to incidents, alarms, and critical situations in a calm, problem‑solving manner, following established emergency response protocols.
• Prepare clear, accurate reports and promptly communicate observations, concerns, and/or incidents to site leadership and Allied Universal supervision.

Minimum Requirements:

• A valid driver’s license is required in accordance with Allied Universal driver policy requirements.
• Access control and badge experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.