Security Officer Full Time Patrol

Allied Universal; Charlotte (NC); On-site; USD 36,000 - 40,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Benefits package

Perks Program

Job summary

Allied Universal is seeking a Security Officer to patrol, deter incidents, and provide exceptional service at a Charlotte, NC retail location. The role emphasizes customer service, observation, and timely reporting while integrating Allied Universal’s people-first culture.

The position is full-time with day shifts, requiring basic computer use and a background check. Competitive pay and benefits accompany this entry-level security opportunity.

Qualifications

• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Be at least 18 years old for unarmed roles; 21+ years for armed roles.
• A high school diploma or equivalent is required.

Responsibilities

• Provide customer service to clients, visitors, tenants, and retail personnel by carrying out security-related procedures and site policies.
• Conduct regular and random unarmed patrols throughout retail areas to deter unauthorized activity and identify concerns.
• Monitor access points and observe activity, reporting suspicious behavior and policy violations.
• Respond to incidents, alarms, and emergencies in a calm, professional manner and contact appropriate personnel or emergency services as directed.
• Prepare clear and accurate reports, including daily activity logs and incident documentation, and communicate information to site management.

Skills

Customer service

Computer literacy

Education

High school diploma

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Full Time Patrol Computer Operations in Charlotte, NC, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As an Unarmed Patrol Officer at a retail location, you will conduct routine patrols, maintain a visible presence to help deter security-related incidents, and provide outstanding customer service to visitors and tenants. You will use communication and computer or tablet skills to support daily operations while representing Allied Universal’s agile, reliable, innovative, and people-first culture with integrity and teamwork.

Position Type

Full Time

Pay Rate

$17.85 / Hour

Job Schedule

DayTimeMon07:00 AM - 07:00 PMTue07:00 AM - 07:00 PMFri07:00 AM - 07:00 PM

What You'll Do

• Provide customer service to clients, visitors, tenants, and retail personnel by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Conduct regular and random unarmed patrols throughout retail common areas, entrances, parking areas, and the surrounding property perimeter to help to deter unauthorized activity and identify potential concerns.
• Monitor access points and observe activity throughout the location, reporting suspicious behavior, hazards, maintenance concerns, and policy violations according to site procedures.
• Respond to incidents, alarms, and critical situations in a calm, professional, problem-solving manner, contacting appropriate personnel and/or emergency services as directed.
• Prepare clear and accurate reports, including daily activity logs and incident documentation, and communicate relevant information to site management and Allied Universal leadership.

Minimum Requirements

• Comfortable using a computer or tablet is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.