Security Officer Full Time Customer Interaction

Allied Universal; Chicago (IL); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Smart Tools access to extra shifts

Career growth opportunities

Retirement plan and health benefits

Perks program discounts

Job summary

Allied Universal is seeking a Security Officer Full Time Customer Interaction in Chicago, IL. You will provide friendly customer service, conduct patrols, monitor access points, and respond to incidents, while maintaining a professional environment for tenants and visitors.

Role requires at least a high school diploma, ability to pass background checks and drug screens, and compliance with licensing where applicable. We offer training and growth opportunities within a supportive team.

Qualifications

• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.

Responsibilities

• Provide customer service to tenants, visitors, vendors, and/or property management personnel while carrying out site-specific procedures and security-related protocols within a commercial office property.
• Conduct regular and random unarmed patrols of building interiors, entrances, lobbies, parking areas, and perimeter areas to help identify and report unusual conditions or unauthorized activity.
• Monitor access points and assist with visitor, vendor, and delivery access in accordance with site policies.
• Respond to incidents, alarms, and critical situations in a calm, professional, problem-solving manner, notifying appropriate personnel and documenting activities as required.
• Prepare accurate reports and maintain clear communication with Allied Universal leadership, property management, and emergency responders when needed.

Skills

Customer service

Computer/tablet literacy

Age 18+ / 21+ (armed)

Education

High school diploma or equivalent

Tools

Computer/Tablet

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Full Time Customer Interaction in Chicago, IL, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As an Unarmed Patrol Officer at a commercial real estate location, you will conduct routine patrols, maintain a visible presence to help deter security-related incidents, and provide welcoming customer service to tenants and visitors. You will communicate clearly, document observations using a computer or tablet, and support a professional environment. Join Allied Universal’s agile, reliable team, where caring, integrity, and teamwork guide every shift.

Position Type: Full Time

Pay Rate: $21.75 / Hour

Job Schedule

DayTimeMon11:00 PM - 07:00 AMTue11:55 PM - 08:00 AMSat07:00 AM - 03:00 PMSun07:00 AM - 03:00 PM

What You’ll Do

• Provide customer service to tenants, visitors, vendors, and/or property management personnel while carrying out site-specific procedures and security-related protocols within a commercial office property.
• Conduct regular and random unarmed patrols of building interiors, entrances, lobbies, parking areas, and perimeter areas to help identify and report unusual conditions or unauthorized activity.
• Monitor access points and assist with visitor, vendor, and delivery access in accordance with site policies.
• Respond to incidents, alarms, and critical situations in a calm, professional, problem-solving manner, notifying appropriate personnel and documenting activities as required.
• Prepare accurate reports and maintain clear communication with Allied Universal leadership, property management, and emergency responders when needed.

Minimum Requirements

• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.