Security Officer Full Time Customer Facing Patrol

Allied Universal; Austin (TX); On-site; USD 26,000 - 36,000; Full time

Job summary

Allied Universal is seeking a Security Officer Full Time Customer Facing Patrol in Austin, TX. You will serve and safeguard clients across tech/media campuses, monitor areas, deter incidents, and provide exceptional customer service.

The role requires unarmed patrol duties, strong communication, and a focus on safety and service. Training and career growth opportunities are available within Allied Universal’s community-focused environment.

Qualifications

• High school diploma or equivalent is required.
• Background check will be conducted as part of employment.
• Drug screen required where permitted by law.
• Licensing requirements may be required for some roles.
• A valid driver’s license is required for driving positions only.

Responsibilities

• Provide customer service to employees, visitors, and contractors on site.
• Conduct regular and random unarmed patrols of buildings, parking areas, and access points.
• Monitor access control points, verify authorization for entry, and report unusual activity.
• Respond to incidents, alarms and critical situations calmly and escalate as needed.
• Complete detailed activity reports and shift handoffs professionally.

Skills

Customer service

Computer/tablet literacy

Access control experience

CPR/First Aid (preferred)

Education

High school diploma or equivalent

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Full Time Customer Facing Patrol in Austin, TX, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As an Unarmed Patrol Officer at a dynamic technology and media location, you will monitor and patrol assigned areas, maintain a visible presence to help deter incidents, support access control activities, and provide exceptional customer service and communication. Join Allied Universal’s agile, reliable, and innovative team, where a caring culture puts people first and integrity guides every interaction.

Position Type

Full Time

Pay Rate

$22.28 / Hour

Job Schedule

DayTimeTue12:00 PM - 06:00 PMWed08:00 AM - 04:00 PMThur08:00 AM - 04:00 PMFri12:00 PM - 06:00 PMSat08:00 AM - 06:00 PM

What You'll Do

• Provide customer service to employees, visitors, and/or contractors at a technology and media campus by carrying out site-specific procedures and, when appropriate, emergency response activities.
• Conduct regular and random unarmed patrols of buildings, parking areas, access points, and perimeter areas to help to deter unauthorized activity and identify security-related concerns.
• Monitor access control points, verify authorization for entry, and report unusual activity or policy violations in accordance with site procedures.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, escalating matters to appropriate site contacts and/or emergency responders as directed.
• Complete detailed activity reports, incident documentation, and shift handoffs while maintaining a professional presence in a dynamic technology location.

Minimum Requirements

• Possess at least 3 years of combined law enforcement, corrections, or military experience, or at least 5 years of armed security experience.
• Customer service experience is preferred.
• CPR and First Aid certification is preferred.
• Comfort using a computer or tablet is preferred.
• Access control and badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.C15802.