Security Officer Full Time Concierge

Alliedbarton Security Services; Burbank (CA); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Health Benefits

Exclusive Perks

Job summary

Allied Universal in Burbank, CA is seeking a Security Officer Full Time Lobby Concierge to welcome visitors, manage access, monitor CCTV/alarms, and uphold safety at a busy retail location. You will serve as the welcoming presence for visitors, tenants, and employees, delivering exceptional customer service.

The role requires at least 1 year of security experience, a high school diploma or equivalent, and a valid guard card/license is preferred.

Qualifications

• Minimum 1 year security-related experience.
• A guard card or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years for armed roles.
• High school diploma or equivalent is required.

Responsibilities

• Provide exceptional customer service at the front desk of a retail/mall location by following site procedures and emergency protocols.
• Greet visitors, verify access, maintain logs, and direct individuals to appropriate areas.
• Monitor access points, cameras, alarms and other security systems; report unusual activity.
• Respond to incidents calmly; contact appropriate personnel or emergency services when needed.
• Maintain accurate daily activity reports and incident documentation.

Skills

Customer service

Front desk

Security awareness

Education

High school diploma or equivalent

Tools

Alarm panel

Guard license

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Full Time Lobby Concierge in Burbank, CA, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As a Front Desk Security Professional at a busy retail location, you will be the welcoming presence for visitors, tenants, and employees. You will manage access, monitor security-related systems and alarms, respond to inquiries, and report concerns while delivering exceptional customer service. Join Allied Universal’s caring, agile team and help create a professional, welcoming environment through teamwork, reliability, and integrity.

Position Type: Full Time

Pay Rate: $19.50 / Hour

Job Schedule: DayTimeThur04:00 PM - 12:00 AMFri04:00 PM - 12:00 AMSat04:00 PM - 12:00 AMSun04:00 PM - 12:00 AM

What You'll Do:

• Provide exceptional customer service at the front desk of a retail and mall location by following site-specific security-related procedures, policies, and emergency response protocols.
• Greet visitors, tenants, vendors, and contractors; verify access credentials; maintain visitor logs; and direct individuals to appropriate areas.
• Monitor access points, cameras, alarms, and other security-related systems from a stationary front desk post; report unusual activity or maintenance concerns according to site procedures.
• Respond to incidents, customer concerns, and critical situations in a calm, professional, problem-solving manner, contacting appropriate personnel and/or emergency services when needed.
• Maintain accurate daily activity reports, incident documentation, and other required records while providing a professional presence that helps to deter unauthorized activity.

Minimum Requirements:

• Have at least 1 year of security-related experience.
• A state, county, or city-issued security professional license is preferred.
• A guard card or license is preferred.
• Alarm panel experience is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

PPO 14417

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.