Security Officer Full Time Bilingual Reception Operations

Alliedbarton Security Services; Orlando (FL); On-site; USD 20,000 - 29,000; Full time

Job summary

Allied Universal is seeking a Security Officer Full Time Bilingual Reception Operations in Orlando, FL. You will serve at a dynamic media location, handling front desk protocols, access control, and visitor screening while communicating in English and Spanish.

Role emphasizes customer service, safety, and compliance, with a daytime to late-night schedule and $18.00 per hour pay. A valid guard card/license and CPR/First Aid certification are preferred, with required background checks.

Qualifications

• Minimum 2 years of security-related experience.
• Fluent in speaking, reading, and writing Spanish.
• CPR/First Aid certification preferred.
• Customer service experience preferred.
• Guard card or license preferred.
• Be at least 18 years of age for unarmed roles; 21+ for armed roles.
• Background check and drug screen required.
• Licensing requirements vary by state/locality.

Responsibilities

• Provide customer service to clients, visitors, and employees by carrying out site-specific procedures, front desk protocols, and security-related policies.
• Monitor access to the location by greeting visitors, verifying credentials, issuing visitor passes, and maintaining visitor logs.
• Answer incoming calls, provide directions and general information, and route inquiries to appropriate personnel and/or departments.
• Observe lobby and entry activity, report unusual conditions or incidents, and respond to critical situations in a calm, problem-solving manner.
• Support emergency response activities by following established procedures and communicating relevant information to site contacts and/or responding personnel.

Skills

Spanish language proficiency

Customer service experience

Security experience

Education

High school diploma

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Full Time Bilingual Reception Operations in Orlando, FL, you will serve and safeguard clients in a range of industries. As a Front Desk Security Officer, you will be the welcoming presence at a dynamic media location, supporting access control, visitor screening, and professional communication in English and Spanish. You will help maintain a secure environment by monitoring arrivals, responding to security-related concerns, and delivering exceptional customer service. Join Allied Universal, where agile, reliable, and innovative teams put people first and act with integrity.

Position Type: Full Time

Pay Rate: $18.00 / Hour

Job Schedule: DayTimeThur03:00 PM - 01:00 AMFri03:00 PM - 01:00 AMSat03:00 PM - 01:00 AMSun03:00 PM - 01:00 AM

What You'll Do:

• Provide customer service to clients, visitors, and employees by carrying out site-specific procedures, front desk protocols, and security-related policies.
• Monitor access to the location by greeting visitors, verifying credentials, issuing visitor passes, and maintaining visitor logs in accordance with site requirements.
• Answer incoming calls, provide directions and general information, and route inquiries to appropriate personnel and/or departments.
• Observe lobby and entry activity, report unusual conditions or incidents, and respond to critical situations in a calm, problem-solving manner.
• Support emergency response activities by following established procedures and communicating relevant information to site contacts and/or responding personnel.

Minimum Requirements:

• Have at least 2 years of security-related experience.
• Be fluent in speaking, reading, and writing Spanish.
• CPR/First Aid certification is preferred.
• Customer service experience is preferred.
• A guard card or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Florida State Security Agency License No. B8500287

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.