Security Officer FT -10:30- 7pm

Orlando Health, Inc.; Sebastian (FL); On-site; USD 33,000 - 46,000; Full time

Job summary

Orlando Health, Inc. is seeking a dedicated Security Officer to protect patients, visitors and staff within a hospital setting. You will patrol both interior and exterior areas 24/7, assist with access control and respond to emergencies in a regulated healthcare environment.

Responsibilities include escorting people, reporting incidents, and supporting law enforcement while following Florida statutes and hospital policies. Training in de-escalation and healthcare security is preferred.

Qualifications

• High school diploma or equivalent.
• Valid Florida driver’s license and insurability.
• Must obtain Florida Class D Security Officer License within 90 days of hire.
• Must obtain Crisis Prevention Intervention (CPI) Certification within 60 days of hire.
• Must obtain IAHSS Basic Security Officer Certification within 60 days of hire.

Responsibilities

• Provides escorts for visitors, employees, students, and authorized people upon request.
• Patrols hospital areas on foot, bicycle, and/or vehicle 24 hours a day in all weather conditions.
• Assists with access control and sensitive area security.
• Detects suspicious activity and responds to safety concerns.
• Reports incidents and policy violations to leadership and law enforcement as appropriate.
• Investigates accidents, documents events, and interviews witnesses.
• Assists staff with enforcement of patient protection statutes under Florida law as requested.
• Works with law enforcement and corrections officers regarding patient/prisoner intake and status.
• Reports safety hazards campus-wide.
• Responds to emergency events (alarms, fires, severe weather, bomb threats).
• Uses detectors and security equipment; maintains attendance and policy compliance.
• May testify in court; performs other duties as assigned.

Skills

De-escalation training

Customer service

Healthcare security practices

Microsoft Word

Education

High school diploma or equivalent

Florida Class D Security Officer License

CPI Certification

IAHSS Basic Security Officer Certification

Tools

Walk-through metal detectors

Handheld metal detectors

X-Ray machines

Job description

Position Summary

Company is committed to diversity and inclusion. We are an equal opportunity employer including veterans and people with disabilities.

A Brief Overview

Provides security services to ensure order, safety, and protection of patients, visitors, team members, and hospital assets. Performs routine patrol, access control, incident response, and customer service duties in a healthcare environment while supporting the organization's mission, safety standards, and regulatory requirements.

Responsibilities

• Provides escorts for visitors, employees, students, and authorized people upon request.
• Patrols all areas of the hospital, both interior and exterior, on foot, bicycle, and/or vehicle, 24 hours a day and in all weather conditions, as assigned.
• Provides key assists and access support for authorized personnel, including in sensitive and restricted areas.
• Detects suspicious activity and responds appropriately to safety and security concerns.
• Reports criminal activity, suspicious behavior, and policy violations to leadership and law enforcement as appropriate.
• Investigates accident scenes, searches for and preserves evidence; investigates and interviews witnesses; makes oral and written reports; responds to varying situations with tact and diplomacy and deals with stressful, hostile or irrational person(s), whether due to physical or mental disability, drugs, or socio-economic differences or other factors and recommends legal action if needed.
• Assists medical staff with the enforcement of Baker Act (F.S. 394.463) and Marchman Act (F.S. 397.675397.6775) patients with the use of approved medical restraints as requested by physicians under Florida Statutes.
• Works with law enforcement and correctional officers regarding patient/prisoner intake, supervision, and status during hospitalization.
• Reports all safety and security hazards or violations throughout the campus.
• Responds to inbound and outbound helicopter operations by securing the helipad and assisting flight crews with patient movement when needed.
• Use and understand the operation of walk-through, handheld metal detectors, and X-Ray machines and other assigned security equipment.
• Maintains reasonably regular, punctual attendance consistent with organizational policy and applicable standards.
• Maintains compliance with all hospital and departmental policies and procedures.
• Responds to threats or acts of violence involving patients, staff, and visitors.
• Responds to patient elopement, abduction-related events, person-down calls, emergency intake situations, fire alarms, severe weather events, suspicious packages, bomb threats, hazardous materials incidents, and other emergency events.
• Documents slip/trip/fall incidents and related liability events using event reports and photography, as appropriate.
• Assist department leaders with security support for sensitive personnel matters, including escorts for terminated employees.
• May be required to testify in court or other legal proceedings related to incidents occurring in the course of duty.
• Performs other related functions as assigned.

Qualifications

Qualifications

• High school graduate or equivalent.
• Basic knowledge of Microsoft Word for report writing purposes.
• Training in de-escalation, workplace violence prevention, customer service, and healthcare security practices preferred.
• No prior security experience required.
• Experience in healthcare, military, public safety, law enforcement support, corrections, or security-related environments preferred.
• Must have a valid Florida driver’s license and be insurable under the organization’s insurance carrier requirements and standards.
• Must obtain a State of Florida Class “D” Security Officer License within 90 days of hire and maintain during employment.
• Must obtain Crisis Prevention Intervention (CPI) Certification within 60 days of hire and maintain annual renewal.
• Must obtain Basic Security Officer Certification or higher through the International Association for Healthcare Security and Safety (IAHSS) within 60 days of hire and maintain during employment.