Security Officer Front Desk Visitor Relations

Alliedbarton Security Services; Santa Monica (CA); On-site; USD 41,000 - 44,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Benefits Package

Perks Program

Job summary

Allied Universal is seeking a Security Officer Front Desk Visitor Relations in Santa Monica, CA. The role involves greeting tenants and visitors, controlling access, and delivering exceptional customer service.

You will monitor the lobby, verify credentials, respond to incidents, and maintain accurate visitor records. Must meet minimum requirements and pass background checks and a drug screen.

Qualifications

• Must have customer service experience.
• Access control and badge handling experience preferred.
• Ability to operate a computer or tablet.
• Background check and drug screen required.
• Licensing requirements may apply depending on state/local laws.

Responsibilities

• Greet visitors at the front desk and manage access control.
• Verify visitor credentials and issue passes.
• Answer calls, give directions, and relay information to site contacts.
• Respond calmly to incidents and emergencies following procedures.
• Document daily activity and report suspicious behavior.

Skills

Customer service

Access control

Badge management

Emergency response

Education

High school diploma or equivalent

Tools

Security systems

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Front Desk Visitor Relations in Santa Monica, CA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk Security Professional at a commercial real estate location, you will welcome visitors, manage access control and badge processes, and provide exceptional customer service and communication. You will help maintain a professional, secure atmosphere while supporting daily operations through attentive front desk coverage. Join Allied Universal, where our agile, reliable, innovative, and caring culture puts people first, delivers through teamwork, and acts with integrity.

Position Type: Full Time

Pay Rate: $20.10 / Hour

Job Schedule:

DayTimeMon08:00 AM - 04:00 PMTue08:00 AM - 04:00 PMWed08:00 AM - 04:00 PMThur08:00 AM - 04:00 PMFri08:00 AM - 04:00 PM

What You'll Do:

• Provide customer service to tenants, visitors, and vendors at a commercial real estate front desk by carrying out site-specific security-related procedures and policies.
• Monitor access to the building, verify visitor credentials, issue visitor passes as directed, and maintain accurate visitor and contractor records.
• Answer incoming calls, provide directions and general building information, and communicate routine concerns to appropriate site contacts.
• Respond to incidents, alarms, and critical situations in a calm, professional, problem-solving manner, following emergency response procedures.
• Maintain awareness of front desk activity, report suspicious or unusual activity, and complete required daily activity and incident documentation.

Minimum Requirements:

• Comfortable using a computer or tablet is preferred.
• Ability to lift up to 20 pounds is preferred.
• Access control and badge experience is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.