Security Officer Front Desk Reception

Allied Universal; Warrenville (IL); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Smart Tools access to shifts

Career growth opportunities

Medical, dental, vision, life and AD&D

Exclusive perks program

Job summary

Allied Universal is seeking a Security Officer Front Desk Reception in Warrenville, IL. You will greet tenants and visitors, verify access, and maintain a welcoming, professional lobby for a premier commercial real estate location.

This full-time role offers a competitive pay rate and a schedule that supports reliable, customer-focused service. You will be part of a team that values integrity, teamwork, and a caring culture that puts people first.

Qualifications

• High school diploma or equivalent required.
• Background investigation in accordance with laws.
• Drug screen to the extent permitted by law.
• Licensing requirements may be required by state/local laws.

Responsibilities

• Provide exceptional customer service to tenants, visitors, and clients at the front desk while following site-specific security procedures.
• Greet visitors, verify access, issue visitor credentials, and direct guests to building destinations per protocols.
• Monitor front desk communications, access control systems, alarms, and cameras; report unusual activity or incidents.
• Respond to incidents and concerns calmly, following emergency procedures when appropriate.

Skills

Customer service

Access control

Monitoring cameras

Education

High school diploma

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Front Desk Reception in Warrenville, IL, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk Officer at a premier commercial real estate location, you will serve as a welcoming, professional presence for tenants, visitors, and staff. You will manage access, monitor entry activity, respond to security-related concerns, and provide exceptional customer service and communication. Join Allied Universal to deliver reliable support through teamwork, integrity, innovation, and a caring culture that puts people first.

Position Type: Full Time

Pay Rate: $19.00 / Hour

Job Schedule:

• Mon 02:00 PM - 10:00 PM
• Tue 02:00 PM - 10:00 PM
• Wed 02:00 PM - 10:00 PM
• Thur 02:00 PM - 10:00 PM
• Fri 02:00 PM - 10:00 PM

What You'll Do:

• Provide exceptional customer service to tenants, visitors, and clients at the front desk of a commercial real estate location while carrying out site‑specific security‑related procedures and policies.
• Greet visitors, verify access authorization, issue visitor credentials, and direct guests to appropriate building destinations in accordance with established protocols.
• Monitor front desk communications, access control systems, alarms, and cameras as assigned; report unusual activity, maintenance concerns, and security‑related incidents to the appropriate personnel.
• Respond to incidents, visitor concerns, and critical situations in a calm, professional, problem‑solving manner, following emergency response procedures when appropriate.
• Maintain accurate visitor logs, incident documentation, and shift reports while supporting a professional and welcoming lobby environment.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.