Security Officer Front Desk Concierge

Allied Universal; New Orleans (LA); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Benefits Package

Perks Program

Job summary

Allied Universal is seeking a Security Officer Front Desk in New Orleans, LA. You will serve residents and visitors, manage access, and respond to security concerns at a condominium site, delivering quality customer service and maintaining a secure environment.

Responsibilities include greeting visitors, recording access, and handling incidents per site policy. Requirements include 6 months security experience, HS diploma, and ability to pass background/drug screens. Equal Opportunity Employer.

Qualifications

• Minimum 6 months security-related experience required.
• Guard Card or license preferred.
• Access control/badge experience preferred.
• Customer service experience preferred.
• Age 18+ for unarmed roles; 21+ for armed roles.
• High school diploma or equivalent required.

Responsibilities

• Provide customer service to residents, visitors, and vendors per security procedures and site policy.
• Monitor access, greet/screen visitors, maintain visitor/vendor/delivery records.
• Respond to incidents calmly and notify appropriate personnel or emergency services.
• Observe front desk/entry areas, report unusual activity or maintenance needs to deter unauthorized access.
• Maintain daily activity reports, incident docs, and required logs.

Skills

Customer service

Security procedures

Access control

Emergency response

Education

High school diploma

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Front Desk in New Orleans, LA, you will serve and safeguard clients in a range of industries. As a Front Desk Security Professional with Allied Universal, you will be the welcoming presence at a condominium location, managing access, assisting residents and visitors, and responding to security-related concerns with professionalism. Your customer service and communication skills will help create a positive experience while supporting a secure environment. Join a caring, reliable team that values integrity, teamwork, and innovation.

Position Type

Full Time

Pay Rate

$14.50 / Hour

Job Schedule

DayTime Tue 03:00 PM - 11:00 PM
Wed 03:00 PM - 11:00 PM
Thur 03:00 PM - 11:00 PM
Fri 03:00 PM - 11:00 PM

What You’ll Do

• Provide customer service to residents, visitors, and/or vendors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Monitor access to the property, greet and screen visitors, and maintain visitor, vendor, and delivery records in accordance with site procedures.
• Respond to incidents and critical situations in a calm, problem-solving manner, notifying appropriate personnel and/or emergency services as directed by site policy.
• Observe front desk and entry areas, report unusual activity or maintenance concerns, and help to deter unauthorized access.
• Maintain accurate daily activity reports, incident documentation, and required logs.

Minimum Requirements

• At least 6 months of security-related experience is required.
• A Guard Card or license is preferred.
• Access control and/or badge experience is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.