Security Officer(Flex) - Class A Office Complex

St. Moritz Security Services; Cleveland (OH); On-site; USD 19,000 - 27,000; Full time

Job summary

St. Moritz Security Services, Inc. is seeking a Security Officer (Flex) for a Class A office complex in Cleveland. The role blends security and hospitality, emphasizing high-visibility service for premium tenants.

Officers rotate posts across lobby, CCTV control, loading dock, and patrolling, with cross-training for flexible scheduling. Shifts include days, nights, weekends, and overtime as needed. Requires a HS diploma and an active security license, plus strong communication and

Qualifications

• High School Diploma or GED required.
• 1–2+ years security, hospitality, military, or law enforcement experience preferred.
• Active Security Guard License as required by state/city.
• CPR / AED / First Aid certification preferred.
• Excellent verbal and written communication skills.
• Professional appearance with Class A grooming standards.
• Proficient with CCTV, access control systems, and MS Office.
• Strong customer service mindset and proactive demeanor.

Responsibilities

• Access Control & Lobby Coverage: monitor lobby, turnstiles, elevator banks.
• Enforce sign-in procedures and operate visitor management systems.
• Patrol floors, monitor CCTV and alarm panels, report hazards.
• Provide directions and escort tenants/visitors as needed.
• Respond to emergencies, assist with evacuations and drill support.
• Prepare detailed incident and daily activity reports.
• Flex duties: rotate posts, cover shifts, support events.

Skills

High school diploma

Customer service mindset

Verbal communication

Professional appearance

Computer proficiency

CCTV monitoring

Access control systems

Visitor management software

Education

HS Diploma / GED

Active Security Guard License

Driver's License

Tools

Microsoft Office

CCTV systems

Access control systems

Visitor management software

Job description

Security Officer(Flex) - Class A Office Complex(Cleveland Regional Office)

Are you looking for a rewarding career in the security industry? Join St. Moritz Security Services, Inc., a well -established company with over 43 years in the industry.

No security program can be successfully implemented without quality people to execute the program.

The ST. MORITZ DIFFERENCE is our PEOPLE.

From the first level security officer to the CEO, St. Moritz is committed from the top down to provide the highest level of service possible.

Job Skills / Requirements

Security Officer(Flex) – Class A Office Complex

Location: Cleveland, OH

Employment Type: Full-Time/Part-Time

Pay Rate: $16.50 per hour

Shifts Available: Open Availability

Class A Building - Flex Security Officer

Job Summary: A Flex Security Officer assigned to a Class A building provides high-visibility, customer-service oriented security for a premium commercial office property. "Class A" refers to a top-tier, high-rise office building with high-profile tenants and visitors. "Flex" means the officer is cross-trained to work multiple posts and flexible schedules - including lobby, loading dock, CCTV control room, roving patrol, and to fill call-offs, vacations, and special events.

This is both a security and hospitality role. Professional appearance, communication, and demeanor are as important as security procedures.

Key Responsibilities

• Access Control & Lobby Coverage:
• Monitor main lobby, turnstiles, and elevator banks
• Enforce building sign-in / sign-out procedures
• Operate visitor management systems
• Patrol & Monitoring:
• Conduct roving foot patrols of floors, stairwells, parking garage, plaza, and perimeter
• Monitor CCTV, fire / life safety panels, and alarm systems
• Report suspicious activity, safety hazards, maintenance issues
• Provide directions, escort tenants/visitors as needed
• Answer phones and radios professionally
• Assist with tenant moves, deliveries, and courier management at loading dock
• Emergency Response:
• Respond to medical emergencies, fire alarms, elevator entrapments, and disturbances
• Assist with building evacuations, shelter-in-place, and active threat procedures
• Write detailed incident reports and daily activity reports
• Flex Duties:
• Rotate between all posts as assigned by supervisor
• Cover multiple shifts, including days, nights, weekends, holidays, and overtime on short notice
• Support special events, fire drills, and after-hours access

Required Skills & Qualifications

• High School Diploma / GED required
• 1-2+ years security, hospitality, military, or law enforcement experience preferred - Class A / corporate experience preferred
• Active Security Guard License as required by state/city
• CPR / AED / First Aid certification preferred
• Excellent verbal and written communication skills
• Professional appearance - able to meet strict Class A grooming and uniform standards
• Proficient with computers, CCTV, access control systems, visitor management software, and Microsoft Office
• Strong customer service mindset - courteous, calm, and proactive

Physical Requirements & Working Conditions

• Ability to stand / walk for 8-12 hour shifts, climb stairs, and patrol large areas
• Ability to lift up to 25-50 lbs and assist in emergencies
• Ability to work indoors and outdoors in all weather for perimeter / garage checks
• Must be able to work a flexible schedule with availability for all shifts

OH #65198924219

Education Requirements (All)

HS Diploma
GED or H.S. Equivalent

Certification Requirements (All)

Driver's License

Additional Information / Benefits

This is a Part-Time position1st Shift, 2nd Shift, 3rd Shift, Weekends.