Position Summary
The Security Officer I is responsible for maintaining a safe, secure, and peaceful environment for patients, visitors, and employees, and for protecting hospital buildings, assets, and premises as assigned.
These duties and responsibilities described below represent the general tasks performed on a daily basis; other tasks may be assigned.
Duties and Responsibilities
- Protect staff, patients, and visitors from violent encounters involving irate patients, visitors, or staff
- Patrol hospital buildings and grounds to prevent fire, theft, vandalism, and illegal entry
- Check cars for parking authorization decal and determine if vehicles are parked in restricted areas, such as near fire hydrants or in driveways, ambulance entrance, or reserved parking areas/spaces and write parking violations as appropriate
- Periodically tour buildings and grounds, examining doors, windows, and gates to determine that they are secure and have not been tampered with.
- Question unauthorized persons and route or detain them
- Telephone Chesapeake Police Department for assistance as needed (911 or 382-6161)
- Report any unsafe conditions, including malfunctions of heating, plumbing, or electrical systems, to the Facilities staff, on weekends and holidays contact the Nursing Supervisor
- Maintain constant contact with the PBX operator and other Security staff via portable radio
- Write and complete case reports regarding incidents that occur on CRMC property when necessary
- Respond to all alarms and requests for services, investigating disturbances in a timely manner
- Diffuse crisis situations utilizing a variety of communication and security techniques on patients, visitors, and staff who exhibit extreme or atypical behavior
- Attend required hospital-wide orientations, meetings, and in-services
- Demonstrate a commitment to a flexible work scheduling when necessary to ensure patient care
Reporting Structure
- Reports to: Lead Security Officer, may also receive direction from the Operations Manager or Director of Security
- Supervises: None
- Responsibilities: Not Applicable
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Minimum Required Education: High school diploma or equivalent
- Preferred Education: Not applicable
- Experience: Must have one (1) or more years’ prior experience as a Law Enforcement Officer, Deputy Sheriff, Military Service, or Security Officer