Security Officer Emergency Dispatch

Allied Universal; San Jose (CA); On-site; USD 37,000 - 41,000; Part time

Job summary

Allied Universal is seeking a Part-Time Security Officer – Dispatch in San Jose, CA. The role entails coordinating security communications, monitoring systems, and guiding responses while delivering outstanding customer service on a technology, media, and telecom site.

Join a dynamic team with a flexible schedule, training opportunities, and a commitment to integrity and teamwork. A valid Guard Card and prior security experience are preferred.

Qualifications

• Minimum one year of security-related experience required.
• Comfortable using a computer or tablet is preferred.
• A Guard Card or license is preferred.
• Access control and badge experience is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ for armed roles.
• Background check and drug screen in accordance with law.

Responsibilities

• Provide customer service to employees, visitors, vendors, and/or contractors at a technology, media, and telecommunications location by carrying out site-specific security-related procedures and policies.
• Monitor incoming calls, alarms, communications systems, and/or dispatch channels; document requests and route information to appropriate personnel.
• Coordinate responses to incidents, service requests, and critical situations in a calm, problem-solving manner, communicating relevant details to on-site personnel and emergency responders as needed.
• Maintain accurate activity logs, incident reports, access-related records, and shift communications in accordance with site procedures.
• Support regular and random patrol activities by dispatching personnel, tracking check-ins, and reporting observed concerns around the business and perimeter.

Skills

Customer service

Communication

Computer literacy

Education

High school diploma or equivalent

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Emergency Dispatch in San Jose, CA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Dispatch Officer supporting a dynamic technology, media, and telecommunications location, you will coordinate security-related communications, monitor incoming information, and help direct appropriate responses. You will provide outstanding customer service, maintain clear documentation, and support a welcoming environment while helping to deter incidents. Join Allied Universal’s agile, reliable, and innovative team, where a caring culture, teamwork, and integrity guide every shift.

Position Type

Part Time

Pay Rate

$27.15 / Hour

Job Schedule

DayTimeMon10:30 PM - 07:00 AMTue10:30 PM - 07:00 AMSun10:30 PM - 07:00 AM

What You'll Do

• Provide customer service to employees, visitors, vendors, and/or contractors at a technology, media, and telecommunications location by carrying out site-specific security-related procedures and policies.
• Monitor incoming calls, alarms, communications systems, and/or dispatch channels; document requests and route information to appropriate personnel.
• Coordinate responses to incidents, service requests, and critical situations in a calm, problem-solving manner, communicating relevant details to on-site personnel and emergency responders as needed.
• Maintain accurate activity logs, incident reports, access-related records, and shift communications in accordance with site procedures.
• Support regular and random patrol activities by dispatching personnel, tracking check-ins, and reporting observed concerns around the business and perimeter.

Minimum Requirements

• At least one year of security-related experience is required.
• Comfortable using a computer or tablet is preferred.
• A Guard Card or license is preferred.
• Access control and badge experience is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

PPO 14417

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID 2026-1644364