Security Officer - DoubleTree by Hilton Crystal City

Hilton Worldwide, Inc.; Arlington (TX); On-site; USD 46,000 - 54,000; Full time

Job summary

A leading hospitality company is seeking a Security Officer for its DoubleTree by Hilton Crystal City location. The ideal candidate will have experience in security, strong customer service skills, and the ability to adapt to varying shift patterns. Responsibilities include ensuring the safety of guests and staff, responding to emergencies, and conducting thorough patrols.

Benefits

Access to DailyPay

Medical Insurance Coverage

Paid Time Off (PTO)

Discounted travel through Go Hilton program

Parental leave

Debt-Free Education access

401K plan with company match

Employee stock purchase program

Career growth and development

Recognition and rewards programs

Qualifications

• 1+ years' experience as a Security Officer.
• Strong customer service experience.

Responsibilities

• Ensure the safety of guests and team members.
• Patrol the hotel and property to identify safety and security risks.
• Respond to emergency situations and initiate investigations.

Skills

Customer Service

Flexibility

Job description

Job Description - Security Officer - DoubleTree by Hilton Crystal City (HOT0BL5G)

Job Description

Security Officer - DoubleTree by Hilton Crystal City (

Job Number:

HOT0BL5G )

Our hotel features 627 guest rooms, over 33,000 square feet of meeting space and were a half mile south of The Pentagon, near I-395. Pentagon City Metro station is three blocks away as well. We have 5+ team members that report to the Director of Security.

The ideal candidate holds 1+ years' experience as a Security Officer within hospitality. Strong customer service experience. Flexibility to work the required shifts.

Shift Pattern:Full Availability (AM/PM) Weekdays, weekends, holidays as needed.

Pay Rate: $22.50 per hour

The Benefits– Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Access to pay when you need it through DailyPay
• Medical Insurance Coverage – for you and your family
• Mental health resources including Employee Assistance Program
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel program: 100 nights of discounted travel
• Parental leave to support new parents
• Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*
• 401K plan and company match to help save for your retirement
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

What will I be doing?

As a Security Officer, you would be responsible for ensuring the safety of guests and team members and the security of the hotel and property.

Specifically, you would be responsible for performing the following tasks to the highest standards:

• Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions.
• Respond to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property.
• Initiates preliminary investigations into incidents, as needed.
• Writes reports and ensures accuracy of necessary documentation, as needed.
• Respond to guest inquiries and requests and resolve guest issues in a timely, friendly, and efficient manner.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Customer Focus

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!